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Report: #1434086

Complaint Review: checkfreescore.com - Frederick Maryland

  • Submitted: Tue, March 13, 2018
  • Updated: Tue, March 13, 2018
  • Reported By: jaime — pineville Louisiana United States
  • checkfreescore.com
    5100 Buckeystown Pike, Suite 250
    Frederick, Maryland
    United States

checkfreescore.com would not cancel my membership and continued to bill my monthly and when i continue to call they tell me there is no record of me ever calling in; even after they sent me an email and then proceeded to tell me they have no record of sending me an email either. Frederick Maryland

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I have called these people on multiple occasions asking for a refund because I have cancelled this several times and they tell me they cannot issue a refund before my cancellation date. I have cancelled this crap on more than one occasion, but they tell me that there is no record of me ever calling into their customer service, so I let them know that I have also received emails from them. While on the phone with customer service, I was letting her know that I was looking for the email, and she hung up on me. Approximately 10 minutes later, I received another email from the company stating that my account/membership had been cancelled. But, I have been charged 39.90 every month for a solid year, and they REFUSE to refund my money; even after I have repeatedly called to cancel and them reassuring me it was taken care of. I am not happy at all.

This report was posted on Ripoff Report on 03/13/2018 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/checkfreescorecom/frederick-maryland-21704/checkfreescorecom-would-not-cancel-my-membership-and-continued-to-bill-my-monthly-and-wh-1434086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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