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Report: #1458847

Complaint Review: checkfreescore.com - Frederick MD

  • Submitted:
  • Updated:
  • Reported By: lisa — United States
  • checkfreescore.com 5100 Buckeystown Pike, Suite 250 Frederick, MD United States

checkfreescore.com CheckFreeScore.com Customer Service We're happy to answer any questions and assist you in taking full advantage of your membership. Frederick MD

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Talk to a Representative Our customer representatives are available to help you: Monday-Friday: 9 AM - 9 PM EST Saturday: 9 AM - 6 PM EST Sunday: 1 PM - 6 PM EST (855) 504-5868 Mail Customer Service. CheckFreeScore.com RE: Customer Service 5100 Buckeystown Pike, Suite 250 Frederick, MD 21704 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Also this is the number on my cc statement : 866 582 6611 This is the info that pops up for them at the address they listed in the BBB JMS Marketing Associate, LLC 5100 Buckeystown Pike Ste 250 Frederick, MD 21704-8344 (888) 364-4206 ~~~~~~~~~~~~~~~~~` Here is more info CheckFreeScore.com is owned and operated by CSIdentity Corporation, Experian and TransUnion Interactive. Created in early August of 2016, Check Free Score was founded and is operated by the 3 credit bureaus that currently support their operation. While no main office location is disclosed on their site, a mail customer service has been established and can be addressed at: CheckFreeScore.com, RE: Customer Service, 5100 Buckeystown Pike, Suite 250, Frederick, MD 1704. For more immediate assistance, Check Free Score representatives can be reached at (855) 504-5868. Here is a link that shows tons of people ripped off by them. in the comments: https://www.scamfinance.com/checkfreescore/ This is exactly what is happening to me and they charge the ultimate premium without your consent! The customer service is a joke. I was charged $39.90 after multiple attempts to cancel the 7 day trial. Whenever I attempted to cancel the trial, I was placed on hold until the line cut out. Then they took my money, when I called to get it back, the representative "Karolina” was extremely rude. She gave vague statements and when I would question her or repeat back what she said, she would start yelling at me that I would t let her talk or that she didn’t say what I repeated back. Whenever I would attempt to speak, she would start yelling to let her talk. She does claim that she finally issued a refund, I will update if that does not come through. I never leave comments like this, but this woman was so rude and unprofessional that I had to say something. These people try to steal your money and then blame you for it while being horribly rude. i called to cxl in July and he said I can not get a refund and he will cxl membership, but here we are today and they charged my card for $39.90 again and said there is no mention of a call back from me in july. OMG! I am so very mad! They got me for $80 and said there is nothing they can do to help me, Which is a HUGE Lie original email from them and no reply address available Below please find the billing information we have for your account. Please make sure the information is correct. If you need to change anything just log into your account and make the necessary changes: First Name: Lisa Last Name: Colbert Address 1: City: State: MO Zip code: Your Free 7 day trial begins today and ends on 7/13/2018. You have been charged today with a $1.00 refundable processing fee to the card provided. After the trial you will be charged 39.90 by SVCGS.COM each month to the card provided until canceled. You may cancel any time, for details please log into your account. If you have any billing questions, please visit our help section here Found another link: https://www.svcgs.com/descriptor_help.asp?tGUID=DA2955BA-9DBA-4555-8BA9-15375B33CD50 to call about the company that ripped you off (888) 490-0810 Did not cxl membership according to 7 day trial. Said i did not call and they did not cxl and still charged me $39.90 and said this company does not give refunds.I called twice in July and 4 times today 8.30.18 

I have been on the phone for 3 hours with these people. 4 calls later I finally found this and hopefully you can call and request your funds returned as well. I called in the appropriate time allowed and they said I would be cxld and no other charges would be made. Then on the 19th I was charged $39.90 without my authorization and I called back on the 21st and asked for a refund for a charge I did not authorize. He said he was Management and that he would cxl my membership, but that the company does not do refunds. I told him that is crap. I have my call logs, My cc statements and my email correspondence and they claim to be recording all of these calls so why was there no record of any calls I made in July according to them???
Go to this link: SVCGS.COM and call them and let them know. I also went on every scam and rip off site and made a complaint about this company. The call center is located in Boca Raton FL. The address for them in Frederick MD is Bogus and the address they have on their site is listed with the BBB as JMS Marketing and closed three years ago also with a record for scamming people.
Here are all the numbers you can call and give them your GRIEF! SVCGGS.COM CUSTOMER SUPPORT: 888 490 0810
ORIGINAL CUSTOMER SUPPORT: 855 504 5868
CHECKFREESCORE NUMBER ON MY CC STATEMENT: 866 5826611
GOOD LUCK
FROM MY ORiGINAL EMAIL on the day I requested the free trial.
Your Free 7 day trial begins today and ends on 7/13/2018. You have been charged today with a $1.00 refundable processing fee to the card provided. After the trial you will be charged 39.90 by SVCGS.COM each month to the card provided until canceled. You may cancel any time, for details please log into your account. If you have any billing questions, please visit our help section here

This report was posted on Ripoff Report on 08/30/2018 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/checkfreescorecom/frederick-md-21704/checkfreescorecom-checkfreescorecom-customer-service-were-happy-to-answer-any-questions-1458847. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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