ChicLittleDevil.com Michelle Wendell Chic Little Devil Ripped off by Michelle Wendell -Chic Little Devil, Internet

Hi,

I have complete sympathy with everyone who's had a problem with Michelle Wendell.  I had a similar bad experience with her.  I live in the UK and bought an item through her eBay store, which I never received.  Each time I emailed her, she promised to track the item, but then never got back to me.  This went on for weeks.  At one point, she even told me the item had not been despatched until 3 weeks after I'd paid for it, so I took her word on it and continued to wait.  Eventually, she stopped replying to my emails.  Because I'd waited so long, I'd unwittingly missed the 45 day deadline to claim my money back through Paypal ($146).  Having lost my money and with Ms Wendell now ignoring my emails, I felt it was reasonable to leave her negative feedback.  She responed by leaving untrue negative feedback for me, claiming I hadn't got in touch with her to say the item hadn't arrived and that she was completely unaware there was a problem!!  Then she tried to pursuade me that if I agreed to withdraw the negative feedback I'd left, then she'd refund me in full (but she said I had to withdraw the feedback first).  I didn't believe her, so refused.  Her emails then became verbally abusive and rude.  I eventually managed to get the feedback she'd left for me removed by eBay under their 'defamatory feedback' rule (although eBay didn't make it easy - I had to go to my local court and get a statutory declaration of defamation!).

Even though I explained my situation to eBay and Paypal, providing proof of payment and correspondance with Ms Wendell that proved my side of the story (she couldn't provide proof that she'd sent the item), it took over a year before eBay eventually agreed to refund me the money.

Ms Wendell always claims to have evidence to support her version of events, but she never actually seems to provide anybody with this proof in any of the cases against her; instead she just keeps on telling lies on top of lies in the face of overwhelming proof against her.  She also keeps going on about her 98% positive feedback but, as she states herself, she has such high sales that 2% of negatives actually represent a substantial number of customers and amounts to thousands of dollars worth of sales, not to mention the fact that her negative feedback percentage would actually be higher were it not for the number of negatives that get retracted by buyers desperate to get a refund.

I'm really glad that the eBay seller in Canada's case was found in her favour.  Like the other buyer from the UK, I would urge everyone who's had a problem with Michelle Wendell to file a report at the LA city attorney's office, and also email Paula Rockenstein, through the links she has kindly provided above. 

After 4 months of lies and garbage from Michelle Wendell - Paypal contated me today to inform me that the dispute has finally been settled in my favor!!!

Update to Chargeback Case: PP-854-768-716?

From:	(Unknown)
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Sent:	April 6, 2010 9:13:32 AM
To:	judikempf@hotmail.com

Hello Judith Kempf,

We are pleased to inform you that you have been reimbursed for the below
transaction and the $10.00 Chargeback fee:

Buyer's Name:michelle wendell
Buyer's Email:wendell6@adelphia.net
Buyer's Transaction ID: 2GT61536Y5957703C
Transaction Date:Nov 30, 2009
Transaction Amount:-$2,236.00 USD
Case #:PP-854-768-716
Your Transaction ID: 2GT61536Y5957703C

This credit should appear on your account within 3-5 business days. Thank
you for your patience and cooperation in this matter. 

Sincerely,
PayPal Chargeback Division
PayPal, an eBay Company


Wait! Don't hit "reply" on this email if you need assistance. This "from"
address won't go to a real human being. Instead, please log into your
PayPal account and click the Help link in the top right corner of any
PayPal page.

Hi Toronto,

I really feel for your frustration.  I too was a victim of Michell Wendell but in a sense that I purchased Items from her and for her to send me papers instead of clothing.  We are getting together because it seems like she likes to rip canadians and others off.  There's another victim of her's that referred me to the district courst of Santa Monica which is the district where she resides and you can file a compalint with them and also here's the attorney's email address and contact info.  Keep all your documentations that will back you up because after 2 years I've also kept mine (all the emails and envelope that she sent me with the custom's form that she filled out stated the contents are "documents").  here's what the lady from the UK gave me.  good luck:

http://www01.smgov.net/communication/cityforms/consumer-complaint.htm

This is the consumer complaint form, I have referred lots of people to this form, they are investigating Michelle Wendell, it may help you get your money back and get her shut down for good. Also email paula.rockenstein@smgov.net at the Santa Monica City Attorneys Office

   Maybe that is not your signature.  Can you explain why it's exactly the same as all of the other signatures (over several days) for packages that UPS has delivered to you?    I think that is the point of the UPS document.

I AM SOOOOOOO HAPPY YOU POSTED THIS FORM!!! That is NOT my signature!!!! And anyone who knows me or has worked with me would know that, and those are the people's opinions I care about anyway!!! I am SO relieved and happy that you posted this form!!

to the person who authored comment #7, thanks for the level-headedness. i was beginning to thinnk i was the only one who was prepared to try and be in ADULT on this entire forum.

the chargeback for was non-receipt! i know this for a fact b/c i called american express and opened it myself! i did not open a paypal claim and i have no idea the means by which american express reports their information to paypal. i have offered MANY times (via direct email and here as well) for you to just CALL me, and we would call American Express together and you could verify FROM THE SOURCE that the chargeback was for non-receipt and was closed in my favor!!!! you refuse to do this b/c you would rather attack me than possibly try and get the facts straight like an adult!! why would you not just call if you really wanted to get some FACTS and not just sling mis-information??? to anyone who would like to contact me to verify that what i am saying is true: my ebay store link is www.ChicLittleDevil.com, you may email me there ANY time, i will take the time to PROVE what i am saying is true!

sadly, i have tried more than once to HELP someone (judi kempf) who has been nothing but vicious, rude and attacking toward me, and unwilling to even try to listen for even one second. dont' you think i was upset too?? after not getting the bag and then having to pay more for it elsewhere???? i didn't get on here and start a mud-sling-fest, instead i handled it like and adult, emailed you, then talked to my card issuer for help!!

All this really seems to be doing is testing my patience and failing! her statments were emotionally charged, rude, PROVED to be lies at times (see above posts by me), and just went in circles!!

in the end, we wasted all this time and energy (and unkindness), just to uncover what could have been uncovered from day one, minus a long battle and wasted time. if you had just agreed to call amex with me, they could have looked deeper into it with us, and TOLD US that they closed they case due to the signature not being mine. i have been with amex, i charge most everything and pay in full monthly, they KNOW my signature for thousands and thousands of signed charge receipts!!! which i now clearly see is why they closed the case in my favor!!!

for all of these reasons, i am removing myself 100% entirely from this, you have my WORD on that. when the re-issue of the letter comes from amex (stating that the chargeback was closed in my favor), i will oblige only ONE more time and scan it and email it to judi kempf and also post it here!

my thoughts about this type of forum (which i expressed from my first entry), are confirmed. at least in my case, this is not a site where adults who know how to communicate and negotiate things go!! this is where children go who would rather make a huge stink and sling mud before getting any of their facts in order to SEE that none of that is necessary!! if anyone should be filing a rip-off-report it's ME. i just don't have the time to engage in bologne!! i would not be on ebay for over 11 years, as an ebay-backed powerseller, with over 8,000 feedback, 99% positive, if i were not an honest, fair business woman!!! anyone who would like to verify this, please do!

I AM SOOOOOOO HAPPY YOU POSTED THIS FORM!!! That is NOT my signature!!!! And anyone who knows me or has worked with me would know that, and those are the people's opinions I care about anyway!!! I am SO relieved and happy that you posted this form!!

to the person who authored comment #7, thanks for the level-headedness. i was beginning to thinnk i was the only one who was prepared to try and be in ADULT on this entire forum.

the chargeback for was non-receipt! i know this for a fact b/c i called american express and opened it myself! i did not open a paypal claim and i have no idea the means by which american express reports their information to paypal. i have offered MANY times (via direct email and here as well) for you to just CALL me, and we would call American Express together and you could verify FROM THE SOURCE that the chargeback was for non-receipt and was closed in my favor!!!! you refuse to do this b/c you would rather attack me than possibly try and get the facts straight like an adult!! why would you not just call if you really wanted to get some FACTS and not just sling mis-information???

sadly, i have tried more than once to HELP someone (judi kempf) who has been nothing but vicious, rude and attacking toward me, and unwilling to even try to listen for even one second. dont' you think i was upset too?? after not getting the bag and then having to pay more for it elsewhere???? i didn't get on here and start a mud-sling-fest, instead i handled it like and adult, emailed you, then talked to my card issuer for help!!

All this really seems to be doing is testing my patience and failing! her statments were emotionally charged, rude, PROVED to be lies at times (see above posts by me), and just went in circles!!

in the end, we wasted all this time and energy (and unkindness), just to uncover what could have been uncovered from day one, minus a long battle and wasted time. if you had just agreed to call amex with me, they could have looked deeper into it with us, and TOLD US that they closed they case due to the signature not being mine. i have been with amex, i charge most everything and pay in full monthly, they KNOW my signature!!! which i now clearly see is why they closed the case in my favor!!!

for all of these reasons, i am removing myself 100% entirely from this, you have my WORD on that. when the re-issue of the letter comes from amex (stating that the chargeback was closed in my favor), i will oblige only ONE more time and scan it and email it to judi kempf and also post it here!

my thoughts about this type of forum (which i expressed from my first entry), are confirmed. at least in my case, this is not a site where adults who know how to communicate and negotiate things go!! this is where children go who would rather make a huge stink and sling mud before getting any of their facts in order to SEE that none of that is necessary!! if anyone should be filing a rip-off-report it's ME. i just don't have the time to engage in bologne!! i would not be on ebay for over 11 years as a powerseller, with over 8,000 feedback, 99% positive, if i were not an honest, fair business woman!!!

I AM SOOOOOOO HAPPY YOU POSTED THIS FORM!!! That is NOT my signature!!!! And anyone who knows me or has worked with me would know that, and those are the people's opinions I care about anyway!!!!!! I am SO relieved and happy that you posted this form!!

to the person who authored comment #7, thanks for the level-headedness. i was beginning to thinnk i was the only one who was prepared to try and be in ADULT on this entire forum.

the chargeback for was non-receipt! i know this for a fact b/c i called american express and opened it myself! i did not open a paypal claim and i have no idea the means by which american express reports their information to paypal. i have offered MANY times (via direct email and here as well) for you to just CALL me, and we would call American Express together and you could verify FROM THE SOURCE that the chargeback was for non-receipt and was closed in my favor!!!! you refuse to do this b/c you would rather attack me than possibly try and get the facts straight like an adult!! why would you not just call if you really wanted to get some FACTS and not just sling mis-information???

sadly, i have tried more than once to HELP someone (judi kempf) who has been nothing but vicious, rude and attacking toward me, and unwilling to even try to listen for even one second. dont' you think i was upset too?? after not getting the bag and then having to pay more for it elsewhere???? i didn't get on here and start a mud-sling-fest, instead i handled it like and adult, emailed you, then talked to my card issuer for help!!

All this really seems to be doing is testing my patience and failing! her statments were emotionally charged, rude, PROVED to be lies at times (see above posts by me), and just went in circles!!

in the end, we wasted all this time and energy (and unkindness), just to uncover what could have been uncovered from day one, minus a long battle and wasted time. if you had just agreed to call amex with me, they could have looked deeper into it with us, and TOLD US that they closed they case due to the signature not being mine. i have been with amex, i charge most everything and pay in full monthly, they KNOW my signature!!! which i now clearly see is why they closed the case in my favor!!!

for all of these reasons, i am removing myself 100% entirely from this, you have my WORD on that. when the re-issue of the letter comes from amex (stating that the chargeback was closed in my favor), i will oblige only ONE more time and scan it and email it to judi kempf and also post it here!

my thoughts about this type of forum (which i expressed from my first entry), are confirmed. at least in my case, this is not a site where adults who know how to communicate and negotiate things go!! this is where children go who would rather make a huge stink and sling mud before getting any of their facts in order to SEE that none of that is necessary!! if anyone should be filing a rip-off-report it's ME. i just don't have the time to engage in bologne!! i would not be on ebay for over 11 years as a powerseller, with over 8,000 feedback, 99% positive, if i were not an honest, fair business woman!!!

I AM SOOOOOOOOOO GLAD YOU POSTED THIS "PROOF" OF DELIVERY!!! THAT IS NOT MY SIGNATURE!!!!!! so now anyone who knows me, or who has done business with me can clearly see that, and those are the people's opinions that i care about!!!! i am immensely relieved that you put that up for people to see!!!!!! proof positive that i never signed for it!!!

As for the person who wrote #7, thank you for the level head!! :) For a minute i thought i was the last person on this green planet speaking in ADULT, rational terms!  

Judi Kempf (seller who refuses to just take the correct actions), please re-read every word I have said above in my 2 rebuttals. It is proof-positive that you have lied more than once and that you are seriously making some deluted or emotionally-charged statements and decisions. This is a cut and dry factual situation, and i feel just as screwed as you probably do, after not getting the bag and having to pay more to get it elsewhere!!!!!

The chargeback was filed for NON-RECEIPT with amex. I know that for a fact, I called and filed it. Rather that translated to paypal I do not know, as I did not file a paypal claim, it was an Amex chargeback. I have no idea by what methods amex reports the info to paypal. I also know that the confirmation codes I gave you from amex are 100% correct and verify that the chargeback was for non-receipt and that they are providing re-issuance of the letter stating that it was closed in my favor. NOW I SEE WHY!!! not my signature!!! I have been with amex and they KNOW!! i have invited you several times (via direct email and also here) to email or call me so that we can call amex together and they can verify for you personally that the chargeback was filed for non-receipt and that is was closed in my favor. you would rather hold on to your lies and inaccuracies than just call and get it straight???? they could and would immediately give you the FACTS for godsakes!!!!

I have been really empathetic with someone ( judi kempf ) who has been NOTHING but crappy and accusatory toward me (i even offered previously to help), and it has done nothing other than backfire in my face and test my patience.

I have decided that no matter how much I try, you can't reason with someone who is not willing to reason back. and you can't try to be open minded when someone is not being open-minded in return, so.......

I am DONE with this completely. As my final step, when i receive the letter re-sent from Amex stating that the chargeback was closed in my favor (CLEARLY b/c that is not my signature), I will scan it and send to you (judi) and post it on here. THAT IS THE LAST THING I AM DOING TOWARD THIS. 

Otherwise, my initial thought was correct, this is a mud-slinging forum for those who would rather make nasty attacks, instead of uncovering facts and negotiating like adults!! and i promise you i am removing myself entirely from this forum, period. engaging on a place like this just makes a bad situation worse!! i would not have 11 years as an ebay powerseller with almost 10,000 total 99% positive feedback if i were not a GOOD, honest business person!!!!!!

I have included a copy of Ms. Wendell's original claim with her credit card and Paypal as well as proof she signed for the purse from UPS.

Someone who does the amount of business on E-Bay that is indicated, both buying and selling, should perhaps re-think their policy on retaining records that pertain to charge-backs, credits, disputes etc.

The buyer indicates she did not keep the letter from her credit card company because the decision was in her favor. This seems like a poor, if not foolish practice. The credit being issued can be reversed for several reasons; any business-person should know this fact. While the letter may not have been important to the buyer, it certainly would be important to legal council if such action should be required. Keeping it seems prudent - if not imperative, especially since the dollar amount involved is quite substantial.

Does it not seem questionable that the buyer admits to instructing the seller to ship the product as cheaply as possible, without INSURANCE or any form of protection for BOTH BUYER AND SELLER? I question the motive behind the buyer instructing the seller to do so; fortunately the seller had the proper mind-set, had the item professionally packaged, insured it for the full value and appears to have retained all records to substantiate packaging, shipping, insured amount and receipt by "someone" --- verified by signature.

Emotions run high in these situations. In this case the seller appears to have proof-positive the package was delivered. The buyer denies this is correct. The obvious 'next step' is for the seller to initiate a claim through the shipper so proper handling and confirmation of delivery can be investigated. Simply complaining in a public forum will do little to recover the cost of the item in question.

Insurance exists and should be taken advantage of without delay. Being a "Power Seller" suggests the buyer is well versed (SHOULD BE WELL VERSED) in both the shipping and insurance aspects of business. Transfer of ownership and can only be made when payment is received and retained. Obviously the seller has not retained payment and per her own statements it is clear the BUYER is not out-of-pocket once-cent. Someone received this item; now is the time for cooperation, not name calling.

Attached is a copy of the Paypal dispute that I was informed Michelle Wendell filed...READ...   "Buyer claims that the item was damaged on receipt or is signifcantly not as desribed".

NOW as you can see by the many rebuttals Michelle Wendell has written she claims she NEVER got the purse and NEVER signed anything from UPS.

SEE attached copy of proof of delivery of purse to "Ms. Swindle" ...I mean Wendell with her signature and samples of her signature from two other deliveries from UPS.

Michelle, you are a thief and a liar and you know it. If you continue sooner or later what goes around is going to come around, and everyone looking up your name on this website is going to be someone you have ripped off, who is looking to make sure it comes around. Give her her money, you know you have the purse and she can prove it. Anyone who has been ripped off by Michelle Wendell should file a report with the Santa Monica City Attorney's Office at this link, just cut and paste it into your web browser http://www01.smgov.net/communication/cityforms/consumer-complaint.htm and also email this lady, Paula.Rockenstein@SMGOV.NET a consumer affairs specialist at the Santa Monica City Attorneys Office who is investigating Ms Wendell.

LIE #1 BY YOU:

YOU ARE AN IDIOT OF THE TRUEST FORM!!! AND A LIAR TO BOOT!! I EMAILED YOU MORE THAN ONCE THAT I DID NOT GET THE BAG. YOU EMAILED ME BACK ON THE EMAILS!!!!!!! YOU YOURSELF SAY IN YOUR ORIGINAL POST (and i quote)...."I contacted Michelle Wendell - Chic Little Devil and she said she never got it." Anyone reading this can clearly see that in your original "report". NOW YOU ARE TRYING TO SAY I NEVER TOLD YOU THAT I NEVER GOT IT, AND I NEVER CONTACTED YOU UNTIL NOW. SO, THAT IS AN IRREFUTABLE LIE, AND NOW YOU HAVE BEEN PROVED TO BE A LIAR, EVERYONE CAN SEE THAT!!!!

LIE #2 BY YOU: IF ANYTHING YOU SAY IS TRUE, THEN YOU SAY YOU "PURCHASED INSURANCE" ON THE "SHIPMENT". YOU SAY IT WAS DELIVERED, I AM TELLING YOU I NEVER GOT IT AND I NEVER SIGNED FOR IT. IF IT WAS DELIVERED AND SIGNED FOR, IT WAS NOT BY ME AND A CLAIM NEEDS TO BE FILED. if you purchasing insurance was not a lie, why haven't you filed a claim?????? SO STOP BITCHING AND WASTING TIME AND FILE A CLAIM IF YOU ACTUALLY "PURCHASED INSURANCE" AS YOU SAY!! THE CHARGEBACK IS CLOSED IN MY FAVOR B/C SIMPLY PUT, FOR THE 6TH TIME, I NEVER GOT IT AND I NEVER SIGNED FOR IT!!!

LIE #3 BY YOU: you keep claiming that that chargeback is still being reviewed and might go in your favor. that is also a LIE!!! i just called american express. the chargeback was closed on 2/2/2010 in my favor. the case id for the chargeback was #JT49819. they sent me a letter verifying it was closed in my favor. today i called them and asked them to re-issue the letter (i receieved the first one but did not keep it since the case is closed in my favor and no further action is needed). Then i can scan the closure letter and post it on here asap. they said it should be 7-10 business days but could be sooner. the case id for this call and the re-issuance of the chargeback closed letter is #K211543. feel free to call me today, i will give you my cell number privately if you email me via ebay. we will call amex together and verify this fact!! amex is 1-800-528-2112. anything to shut you up.

ATTN: anyone else who is reading this and wants to do this to prove this, just write me via ebay, our ebay store is www.chiclittledevil.com, i will give you my cell number, we will call amex together, they will verifty this chargeback is closed in my favor!! i will scan and post the chargeback closure letter when i receieve the re-send.

soo.................... i have no idea why you want to drag this out. i filed a chargeback, it is closed in my favor. i have EVERY right and full freedon to walk away and never deal with you again for any reason, especially since you are nasty and delusional. most people would have already walked away from you!!!!!!

i do not NEED to be replying to you, i am doing it out of principle and in the hopes that we would both win-win. at this point my fear is true, you just want an endless mud-slinging match, and i will refuse.

i will offer ONE more time (and I mean ONLY one more time), despite the fact that you have lied more than once and been rude & difficult, to help you with filing a claim, and to cooperate with you getting your "insurance" money from ups. if you truly did get insurance as you claim, step up to the plate, stop wasting time and slinging mud, and email me via ebay to get a claim going. can't you see, open your eyes, i'm making a very adult offer to help, which i do NOT need to make!

my time is really important to me. i am serious when i say this is my LAST OFFER before i remove myself from your psychotic attacks. if you make ONE more negative statement, i can not communicate with you anymore (and have been advised of such my my ebay powerseller manager marie (who i have had for 11 years) as well as my paypal manager don).

LIE #1 BY YOU:

YOU ARE AN IDIOT OF THE TRUEST FORM!!! AND A LIAR TO BOOT!! I EMAILED YOU MORE THAN ONCE THAT I DID NOT GET THE BAG. YOU EMAILED ME BACK ON THE EMAILS!!!!!!! YOU YOURSELF SAY IN YOUR ORIGINAL POST (and i quote)...."I contacted Michelle Wendell - Chic Little Devil and she said she never got it." Anyone reading this can clearly see that in your original "report". NOW YOU ARE TRYING TO SAY I NEVER TOLD YOU THAT I NEVER GOT IT, AND I NEVER CONTACTED YOU UNTIL NOW. SO, THAT IS AN IRREFUTABLE LIE, AND NOW YOU HAVE BEEN PROVED TO BE A LIAR, EVERYONE CAN SEE THAT!!!! 

LIE #2 BY YOU:

 IF ANYTHING YOU SAY IS TRUE, THEN YOU SAY YOU "PURCHASED INSURANCE" ON THE "SHIPMENT". YOU SAY IT WAS DELIVERED, I AM TELLING YOU I NEVER GOT IT AND I NEVER SIGNED FOR IT. IF IT WAS DELIVERED AND SIGNED FOR, IT WAS NOT BY ME AND A CLAIM NEEDS TO BE FILED. if you purchasing insurance was not a lie, why haven't you filed a claim?????? SO STOP BITCHING AND WASTING TIME AND FILE A CLAIM IF YOU ACTUALLY "PURCHASED INSURANCE" AS YOU SAY!! THE CHARGEBACK IS CLOSED IN MY FAVOR B/C SIMPLY PUT, FOR THE 6TH TIME, I NEVER GOT IT AND I NEVER SIGNED FOR IT!!! 

LIE #3 BY YOU:

you keep claiming that that chargeback is still being reviewed and might go in your favor. that is also a LIE!!! i just called american express. the chargeback was closed on 2/2/2010 in my favor. the case id for the chargeback was #JT49819. they sent me a letter verifying it was closed in my favor. today i called them and asked them to re-issue the letter (i receieved the first one but did not keep it since the case is closed in my favor and no further action is needed). Then i can scan the closure letter and post it on here asap. they said it should be 7-10 business days but could be sooner. the case id for this call and the re-issuance of the chargeback closed letter is #K211543. feel free to call me today, i will give you my cell number privately if you email me via ebay. we will call amex together and verify this fact!! amex is 1-800-528-2112. anything to shut you up.

ATTN: anyone else who is reading this and wants to do this to prove this, just write me via ebay, our ebay store is www.chiclittledevil.com, i will give you my cell number, we will call amex together, they will verifty this chargeback is closed in my favor!! i will scan and post the chargeback closure letter when i receieve the re-send.

soo....................

i have no idea why you want to drag this out. i filed a chargeback, it is closed in my favor. i have EVERY right and full freedon to walk away and never deal with you again for any reason, especially since you are nasty and delusional. most people would have already walked away from you!!!!!!  i do not NEED to be replying to you, i am doing it out of principle and in the hopes that we would both win-win. at this point my fear is true, you just want an endless mud-slinging match, and i will refuse. 

i will offer ONE more time (and I mean ONLY one more time), despite the fact that you have lied more than once and been rude & difficult, to help you with filing a claim, and to cooperate with you getting your "insurance" money from ups. if you truly did get insurance as you claim, step up to the plate, stop wasting time and slinging mud, and email me via ebay to get a claim going. can't you see, open your eyes, i'm making a very adult offer to help, which i do NOT need to make!

my time is really important to me. i am serious when i say this is my LAST OFFER before i remove myself from your psychotic attacks. if you make ONE more negative statement, i can not communicate with you anymore (and have been advised of such my my ebay powerseller manager marie (who i have had for 11 years) as well as my paypal manager don).

LIAR    FRAUD    RIP-OFF

UPS CONFIRMED DELIVERY AND HAVE HER SIGNATURE!

Michelle Wendell is a LIAR, a FRAUD and RIP OFF artist....our case is still under review by paypal and credit card company....I stand by my story. Just look into her past and see how many people have filed complaints against her!

UPS packaged the bag (in front of me and many other people in the store) and confirmed that Michelle Wendell signed for it upon delivery!

She has made NO attempt to contact me or to reply to any of my messages until today when I told her that I found a trail of her fraud and now it's going to catch up to her! Look at all the complaints against her!

I will not stop until this woman gets what she really deserves!  JAIL

As far as this site, I make it a very strict practice not to respond in this forum to people who bring up ebay tiffs that are fixable or already taken care of (i make direct contact with the customer instead and make it right). i do this for 2 reasons.....

1. we sell over 70 items per day on ebay, and purchase over 10 items per day on ebay. that is over 2,100 items sold per month and over 300 items won per month on ebay!!!

2. as you can clearly see if you look at our ebay store feedback (www.chiclittledevil.com) 991 out of 1,000 individuals report VERY VERY positive feedback all around! :) we have repeat clients of 11+ years the LOVE us, as you can see, and we work hard for them. i also have clients i have been buying from for over 10 years, luxury and vintage designer goods!!

With 11+ years as an ebay powerseller, i am a legitimate and honest buyer, i pay for all my wins right away. i always use paypal so i am protected. as far as a seller, i value ALL clients a ton. Service is super important to me!

But, my policy is NOT to engage crazy people in mud-slinging matches.

in this case, it is TOO MUCH TO IGNORE, AND I AM QUITE FURIOUS AND I'M GOING TO STAND UP FOR MYSELF!! THIS IS A LIE AND THIS PERSON IS 100% IN THE WRONG. I DID NOT GET THE BAG, I HAD TO BUY IT ELSEWHERE, AND NOW SHE IS MAD THAT A FILED A CHARGEBACK AFTER NOT GETTING IT OR BEING TAKEN CARE OF!!! RUDE!!!

I won a bag on ebay from this woman. she had never had one transaction at all on ebay, so i was hesitant (and should have trusted my gut), but the bag looked cute in the photos and seemed authentic. i asked for shipping the cheapest way possible to save money since it's international (me in the USA, her in CANADA). as you can see, this is the FIRST and last time this user has ever even used ebay!!

i NEVER NEVER NEVER got the bag. i waited weeks. i asked her twice, and i told her twice i did not get it. she denied what i was saying. i really wanted & needed the bag, and after waiting weeks, i actually had to buy the bag from another seller for more money!! so this actually ended up costing me more financially b/c i did not have the trust to buy another one online. i have the RECEIPT for purchase from the consigner!!!

my ebay powerseller manager marie advised me not to hound this person about "where is my bag" and that my last option would be to file a chargeback. they said that going back and forth with her was not going to go anywhere if the bag was indeed stolen, that is if it was ever delivered in the first place as the seller tries to claim!!

THE CHARGEBACK WAS DECIDED 100% IN MY FAVOR and i can provide the letter from my credit card company stating that fact. That is probably why this person is mad. The reason the chargeback was decided in my favor is because the bag was never receieved by me and I never signed for it!!!! It's that simple. It was thoroughly investigated!

I AM HONESTLY 100% IN SHOCK THAT SHE EVEN SENT THIS!!!! THE NERVE!!! I THOUGHT SHE WOULD BE APOLOGIZING TO ME BECAUSE I DID NOT GET THE BAG I HAD PAID FOR!!!!!!! INSTEAD SHE IS BEING RUDE AND VINDICTIVE ABOUT IT.

WHAT'S REALLY SAD IS THAT WE COULD HAVE WORKED TOGETHER TO FILE A CLAIM IF YOU HAD JUST ACKNOWLEDGED WHEN I TOLD YOU I DID NOT GET IT!! YOU SAY THAT YOU "PURCHASED INSURANCE" SO WHY DIDN'T YOU JUST ASK ME AND WE COULD WORK JOINTLY TO FILE YOUR CLAIM??? AND YOU POSSIBLY COULD HAVE FOUND THE BAG SO I DIDN'T HAVE TO SPEND MORE MONEY ON ANTOHER. UPS ADVISED ME THAT IF IT WAS NOT INDEED DELIVERED TO ME, THEN IT WOULD GO BACK TO SENDER. FOR ALL I KNOW YOU HAVE IT, and that's why you didn't want to file a claim. if you are serious about being an adult and not slinging mud, email me privately and we can file a claim with this insurance you say you bought. i will be asking you to keep it 100% civil however!!

IF ANYONE SHOULD BE FILING A RIP-OFF THING IT'S ME!! If my credit card company and paypal had not defended me in this case (thank god they did) i would have been stuck with a $2000+ bill for something I never got!!