Complaint Review: Chime -
- Chime United States
- Phone: 844-244-6363
- Web: www.chime.com
- Category: Online banking, banking
Chime expire transactions
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Good Morning
I have been with Chime banking for years and never had a problem with refunds and I know how a pending transactions goes until April 12, 2021 I filed a disputed. I filed three different disputes on that date. The first one was for 8 transactions dispute claim 1924234 for uber eats, 4 transactions for doordash claim 1924236 and one other that is still pending. Now I filed on April 12 for the uber eats claim and on April 21th is was denied and closed not even 30 days of the investigation had went on. In rage I called immediated wanting to talk to an superviser.
I talked to superviser and she asked me to email her any documents showing that I did not get the refund. Well i screenshotted on my uber eats app that those transactions did go through but suppose to be refunded. She gave me a provisional credit. I was done with it and satisfied. Well for the doordash claim I was excited it was approve, but no money was posted to my account.
Confused I called and spoke with customer service rep. he said yes it was approve but then denied. He also said if wanted this to be reopen I need more evidence. I started looking deep into my account and notice that not only this money wasn't return to me ten other transaction was not return to me too. I called doordash asking them was this money was not return because of you guys and Dierre said no they release the money it is your bank.
So I email chime asking them to look into this matter. Sending all receipts and email confirmations and cancellations as well. I called and spoke to a rude representative she hung up on me and when I called back they were closed. So the next day I called to speak to a gentlmen he attempted to transfer and hung up. At this point I wanted a supervisor he told me that my transaction expire thats why they couldn't find any of the transaction because it was erase as if I never did these transactions and money was return to my account and that I could look on my statement and see the money went back. I look at my statement these transactions is not on my statement and money was never return to my account. I never heard of transaction expiring and being erase off of ur account as if it never happen. This is over 600 dollars. Now they return the provisional credit and I am 282.12 negative in my account. I am very disappointed in Chime. Am I being rip off?
This report was posted on Ripoff Report on 05/26/2021 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/report/chime/expire-transactions-1508380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.