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Report: #1326701

Complaint Review: Choice Hotels - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Al Marks — Murrayville Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • Choice Hotels Nationwide USA

Choice Privileges point program is an intentional deception All kinds of barriers, conditions to their "buy 2 nights and get 1 free" advt. Nationwide

*Author of original report: Here's the deal

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,Last month I tried to make a reservation at MAINSTAY SUITES in Port St. Joe, Fl for the week of Nov 1, 2016 using some of my “privilege” points.  Ha, that’s a joke.

The hotel has no vacancies for that week.  However, if I change to AAA, Senior or Best Rate – I get all kinds of availability for the same time period.

So what’s going on here – they advertise buy 2 nights get 3rd night free. I have 28,470 points accumulated as of today.  I switched from xxxxx to using their facilities a couple of years ago, to take advantage of this offer. 

This is the first time I tried to use my accumulated points – I’m told I have to wait until 1 month before I arrive, to reserve if using points.  Of course, there will never be any vacancies then at the more popular locations! 

I think this is a terrible misrepresentation of their advertizing and it is – INTENTIONAL DECEPTION.

This report was posted on Ripoff Report on 09/06/2016 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/choice-hotels/nationwide/choice-privileges-point-program-is-an-intentional-deception-all-kinds-of-barriers-condit-1326701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Here's the deal

AUTHOR: - ()

POSTED: Saturday, December 24, 2016

You must wait till you are inside a 30 day window to use your points.  This sucks if you are trying to reserve a popular place or you are in prime time of the year for the location you want.

BEWARE!!!

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