Complaint Review: Choxi.com - New York New York
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Choxi.com 381 Park Avenue South New York, New York USA
- Phone: 855-847-7225
- Web: choxi.com
- Category: On-Line Stores
Choxi.com NoMoreRack.com Choxi steals from customers, Choxi will not give refunds for defective products, New York New York
*Consumer Comment: They don't fix the problem
*UPDATE Employee: Choxi.com - Customer Care
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Bought a refurbished TV from Choxi.It never worked.
People were purple or green. You couldn't adjust the colors. I Requested a return label and a refund. It took them weeks to send the return label.
They kept claiming it had been sent. I finally received it and returned the TV. Choxi refused to give me a refund, even after the TV was confirmed as returned by tracking. I used a credit that I had with them for a previous return to purchase the TV for part of the purchase price.
My credit card company researched the problem and credited my card with the refund amount less the Choxi credit. Choxi is punishing me because my credit card company issued a refund. Although they only did so because Choxi refused to credit my account for the return. Now they refuse to give back my Choxi portion of the credit.
The Choxi credit is my money, and they have stolen it.
They are thieves and rip off artists.Stay away from them.
This report was posted on Ripoff Report on 12/16/2015 12:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/choxicom/new-york-new-york-10016/choxicom-nomorerackcom-choxi-steals-from-customers-choxi-will-not-give-refunds-for-def-1274503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Comment
They don't fix the problem
AUTHOR: Paula - (USA)
SUBMITTED: Wednesday, December 16, 2015
I order clothing from this company and they sent me the wrong size. I went back online and checked my order and I entered the right size. Upon contacting them I received an email that instructed me that I would receive another email with the information to return the merchandise. I never received the information. You are given a limited amount of days to return the merchandise for a refund. After two or three times of communicating with them and getting the same run around each time I finally gave up.
What can you do.
#1 UPDATE Employee
Choxi.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Wednesday, December 16, 2015
Hi,
We are so sorry to hear about the trouble with your order. At Choxi, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@choxi.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Choxi - Everything You Love, For Less.
Related Reports
07:30 PM
11:44 AM
10:44 PM
03:29 PM
06:55 AM
11:00 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
