Central Payment/Chris Collinsworth Unethical salesperson CHRIS COLLINSWORTH, LIAR, unethical company Central Payment Dallas Nationwide

First of all, let's get this straight Mr. Collinsworth.  While it is true we did sign up for your Companies service, you did not know your product.  You were completely aware of our business and what our needs were, and the method of entering the Quantities on the tablet was not going to work for us.  To make the record clear, this tablet would not accept quantities in a numerical value of more than 1.  In other words, if someone came into our store and wanted 200 copies, we would have had to keep hitting a window, some 200 times, until the number 200 populated into the window.  We made it clear to you just a couple of days after you dropping off the equipment, this was not going to work for us.  You said all it needed was a software update.  We called your customer support and they basically said you didn't know what you were talking about.  No software or firmware fix.  They even went on record of saying you were full of S***.

We left you voicemails, and you never did show back up..  in the meantime our 30 day no obligation was running it's course and you evidentually did show back up I believe 1 or 2 days after the trial peroid.  Personally, I think this was by design so you could collect your commision.  We forced you to sign a letter, as I told my wife there is something very fishy about this guy and his company.  You said there would be no problems and you left with the tablet. 

Fast forward a few weeks and we started getting hasseled, weekly, about cancelling our contract and your company, Central Payment, wanted to collect an early termination fee of about $400.  We kept trying to get this corrected, and finally I told one of your reps to get this fixed or we were going to court with this.  This FINALLY got taken care of.  Thought we were finally through with Central Payment.  Wrong.....we started getting harrased with getting billed for no return of eqipment.  We sent the lettter in and thought that was supposed to be fixed,  We kept leaving  you voicemails, and you wouldn't respond.  Go figure.  Finally, after the first of the year, 2016, my wife's account was gutted for no return of equipment, and was actually charged for something we never even had.  What a dispicable excuse for a sales rep you are and the ethics your company exhibited over and over again. 

I hope you eventually lose your job with them, and it would be great of Central payment would go belly up.  Most unethical sales rep/company I have ever had experience with. 

Merchant agreed to process with Central.  She didnt like the equipment features and requested to cancel.  Her account was cancelled and closed with no ETF penalty.  Central did have an issue checking back in the equipment and the merchant was charged for said equipment.  Once Central realized the mistake, the money was returned to the merchant (within 72 hours).  This merchant didn't loose a dime, even after she cancelled a signed contract that would have let us charge her a cancellation penalty.  We refunded monthly charges, equipment charges, and then let her out of her contract with no ETF penalties.  Sorry for the stress, but at the end of the day the only thing you lost was your temper.

Regards,

Chris Collinsworth