Complaint Review: Circuit City Advantage Protection Plan - Cincinnati Ohio
- Circuit City Advantage Protection Plan ccaprotectionplankit.com/index.cfm Cincinnati, Ohio U.S.A.
- Phone: 888-333-2333
- Web:
- Category: Warranty Companies
Circuit City Advantage Protection Plan No one answers the phone Cincinnati Ohio
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I was duped into signing up for an extended warranty plan for an appliance I bought at Circuit City. When the appliance recently stopped working I called the toll free number on my Circuit City Advantage plan to arrange for a repair. This is where the rip off begins. No one picks up the phone. I was directed through a series of questions to make sure I was directed to the correct "specialized" agent. After 15 min on hold, I was disconnected. OK - it happens - so I tried again. Same story - 15 min on hold then disconnected. I am embarrassed to say I kept trying off and on for the past two working days with the same results.
I even tried called the sales department and did manage to get through to a live person. However, once she found out I was trying to get service, she said she had to transfer me to another agent. Guess what happened - 20 min on hold then disconnected.
Net - Circuit City appears to be able to sell policies but cannot seem to figure out how to service them.
Mark
Maineville, Ohio
U.S.A.
This report was posted on Ripoff Report on 03/17/2008 09:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/circuit-city-advantage-protection-plan/cincinnati-ohio-45039/circuit-city-advantage-protection-plan-no-one-answers-the-phone-cincinnati-ohio-318582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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