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Report: #204072

Complaint Review: Circut City - Concord California

  • Submitted:
  • Updated:
  • Reported By: Vallejo California
  • Author Confirmed What's this?
  • Why?
  • Circut City 2030 Diamond Blvd Concord, California U.S.A.

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By order of the court I had to install a ignition interlock device in my car. The company who is contracted to do the installation is Circut City. The Company who has leased me the unit is Consumer Safety Technology.

I have a seperate issue with the company who leased the device to me. Look for my report on Consumer Safety Technology. They lease a device they call the Intoxolock. Anyway, As a consumer, I have the right to have the unit removed from my vehicle. Circuit City claims they cannot remove the unit without a written notice from Consumer Safety Technology. I had been in touch with CST prior going to Circuit City with my car and found out that they are imposing this restriction on me as well. They claim they need authorization from DMV in order to give written authroization to Circut City to remove the unit. The manager at Circut City claims he cannot remove the unit without the written authorization from CST.

This didn't sound right to me. How could they keep my car? You see, the unit is on a computer clock set to lock out by a certain date. At that time you have to take your car to a service center for a re-calabration, or in my case to remove the unit. Otherwise, the ignition won't work.

I was suspicious and thought to call Mandatory Actions Uniit with DMV. They handle all of the DUI related files. I asked them why it takes so long to get these units removed and if there is a form they send out to the companies who issue these units that gives them authrorization to let their service centers remove the device.

In short, DMV,knew nothing about this form. The only form they use in the matter is the one the companies who lease and install these units use to let DMV know the unit has been removed. This way DMV can check to see if the license is within the court orders or if a suspension is to be inforced.

In my case, I can go before a judge and have the restriction lifted. If by some chance the court doesn't lift the restriction, I have the right to go to any authorized company I wish to install another unit.I would not go back to CST because they have really ripped me off. Another matter.

In short today is Aug 1,2006, and Circut City has had my car since July 21,2006. CST hasn't given Circuit City the perported release papers to remove the unit and I am still without transportation.

In the day time Circuit City drives my car to the outside parking lot. At night they bring it into the auto-bay. In order to drive it in and out, they had to by-pass the unit to start it.

They have no right to keep my car. I am temporarily cleared by DMV to drive without the device up to two weeks while getting the paper work done for DMV from the court. I could not take my car into have it smogged because it has been locked up by Circut City.

Circuit City's Manager for the store refuses to release my car in running condition to me. I have Pre Paid Legal coverage and they are writing to these companies to come to an outside court resolve.

I cannot tell you what this has cost me. And, I have earned the right to drive back by completing all the terms of my restrictions. How Circuit City can keep my car is beyond me. Yes, they will release it to me with the current unit still in the car. But, it won't opperate. I have done extensive research into the matter and I have a right to a civil suit with full cause. CST is in breach of their contract with me in three places. They have lied and I believe Circuit City is aware of all of this. They don't want to admit fault on their part but in reality they have placed themselves as a party to the action taken against me.

I am in complete compliance with every governing agency in the state of California to opperate a motor vehicle. Up until now, I was restricted to my car with the device installed. Now, I can have it legally removed if Circuit City would give it back to me in running condition.

Today, I called Circuit City to find out if the orders arrived yet? They said no. I told them that if they don't return my car to me in running condition by tomorrow I will sue them. They said that they are waiting for another unit to arrive from CST.

I don't know. This is becoming very complexed.

If anyone else has had a matter anything like this one I want to know. This is seriously wrong!

Debbie
Vallejo, California
U.S.A.

Click here to read other Rip Off Reports on Circuit City

This report was posted on Ripoff Report on 08/01/2006 07:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/circut-city/concord-california-94520/circut-city-refusing-to-release-my-car-to-me-in-running-condition-concord-california-204072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Suggestion

Your point of action is CST.

AUTHOR: Mike - (U.S.A.)

POSTED: Tuesday, August 01, 2006

Circuit City doesn't want the liability of letting you drive away without the unit if you aren't allowed to. They need orders from CST. I'm curious why CC can't recalibrate the unit, reset the timer and give your car back.

It sounds like you have the right to demand CST to terminate your lease and have CC remove the unit. CST will also notify DMV and your license will be suspended if you are still not allowed to drive without the unit installed.

You should look at your contract with CST and see how to terminate it and then follow the procedure exactly in writing.

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#3 Consumer Suggestion

Your point of action is CST.

AUTHOR: Mike - (U.S.A.)

POSTED: Tuesday, August 01, 2006

Circuit City doesn't want the liability of letting you drive away without the unit if you aren't allowed to. They need orders from CST. I'm curious why CC can't recalibrate the unit, reset the timer and give your car back.

It sounds like you have the right to demand CST to terminate your lease and have CC remove the unit. CST will also notify DMV and your license will be suspended if you are still not allowed to drive without the unit installed.

You should look at your contract with CST and see how to terminate it and then follow the procedure exactly in writing.

Respond to this report!
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#2 Consumer Suggestion

Your point of action is CST.

AUTHOR: Mike - (U.S.A.)

POSTED: Tuesday, August 01, 2006

Circuit City doesn't want the liability of letting you drive away without the unit if you aren't allowed to. They need orders from CST. I'm curious why CC can't recalibrate the unit, reset the timer and give your car back.

It sounds like you have the right to demand CST to terminate your lease and have CC remove the unit. CST will also notify DMV and your license will be suspended if you are still not allowed to drive without the unit installed.

You should look at your contract with CST and see how to terminate it and then follow the procedure exactly in writing.

Respond to this report!
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#1 Consumer Suggestion

Your point of action is CST.

AUTHOR: Mike - (U.S.A.)

POSTED: Tuesday, August 01, 2006

Circuit City doesn't want the liability of letting you drive away without the unit if you aren't allowed to. They need orders from CST. I'm curious why CC can't recalibrate the unit, reset the timer and give your car back.

It sounds like you have the right to demand CST to terminate your lease and have CC remove the unit. CST will also notify DMV and your license will be suspended if you are still not allowed to drive without the unit installed.

You should look at your contract with CST and see how to terminate it and then follow the procedure exactly in writing.

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