Complaint Review: Citi Prepaid Card - Conshohocken Pennsylvania
Citi Prepaid Card Citigroup Inc. Wirecard AG. Citi "customer service" is only good for problem denial. Citi Prepaid Card is unreliable, and apparently their account tracking software is also useless. Conshohocken Pennsylvania
*Author of original report: Further Quirks Of The Citicard You Should
*REBUTTAL Owner of company: I'm hearing the same thing.
*Author of original report: Thank you for the bleeding obvious.
*Consumer Comment: Just to clarify
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Chrysler FCA decided to save money by eliminating paychecks and making people either go with direct deposit, or a Citi Prepaid Card. The card is supposed to work as either a debit card or a credit card. I've had the thing for three months. Last month, I had waited for 30 minutes in a line at Costco for gasoline. I found the card would not work as either a credit card or debit card at Costco. The next day, I tried using it as a debit card to make a bank deposit. Citicard rejected again, this time by Bank of America.
I called Citi's "customer service". The man speaking in broken English with a foreign accent said that the problem "couldn't be with the card" because he had no record showing of the card being rejected. Similarly, today, I tried making a software download purchase with the card. Rejected again. Called Citi's "customer service" again. Same BS. The lady with the foreign accent speaking in broken English claimed the problem couldn't have been with the card, because (once again) they showed no record on their system of the card being rejected. Citi "customer service" is only good for problem denial. Citi Prepaid Card is unreliable, and apparently their account tracking software is also useless.
This report was posted on Ripoff Report on 01/19/2018 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citi-prepaid-card/conshohocken-pennsylvania-19428/citi-prepaid-card-citigroup-inc-wirecard-ag-citi-customer-service-is-only-good-for-1424027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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