Complaint Review: Citizens Bank - Nationwide
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- Author Confirmed
- Citizens Bank Nationwide USA
- Phone: 800-234-6002
- Web:
- Category: Banks
Citizens Bank Citizens One Home Loans Citizens Bank Steals Interest Free Money from customers, refuses to payback money! Haddon Heights Nationwide
*Author of original report: Citizens is the worst
*Consumer Comment: Forget The Phone Calls!
Show customers why they should trust your business over your competitors...
After having my home taxes appealed Citizens Bank refuses to send back my $13,220 of escrowed money to me or the town that they collected the money for. I received tax credits for 2 quarters and have made 10 plus calls to Citizens Bank to get the appealed tax money back. Instead they continue to keep my escrowed money interest free for Citizens bank to use as they wish. Each phone call is 30 minutes plus going from promt to promt, then person to person with no result. They continue to frustrate you so you stop calling and they use your money for free.
This report was posted on Ripoff Report on 09/01/2016 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/citizens-bank/nationwide/citizens-bank-citizens-one-home-loans-citizens-bank-steals-interest-free-money-from-custo-1325877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Citizens is the worst
AUTHOR: - ()
SUBMITTED: Thursday, September 01, 2016
That's where I started, matter of fact in that location on the White Horse Pike
#1 Consumer Comment
Forget The Phone Calls!
AUTHOR: Jim - (USA)
SUBMITTED: Thursday, September 01, 2016
You can see you are getting nowhere over the phone! It took me about 120 seconds to locate a branch near you at 131 White Horse Pike. GO THERE! Don't go to the tellers...ask for the branch manager. Its EASY to give somebody the brush off or runaround over the phone but not so easy in person!
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