Report: #1376369

Complaint Review: First Citizens Bank - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Wed, May 31, 2017
Updated: Wed, May 31, 2017
Reported By: tonyajoyreiner — Prescott Valley Arizona USA

Author Confirmed

Why?

First Citizens Bank Nationwide USA

Phone: 888-323-4732
Web: www.firstcitizens.com
Category: Banks

First Citizens Bank misrepresentation, online errors, website functionality issues Nationwide

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I opened an electronic account with $100 several months ago. I did not receive a debit card. The bank's website was down in subsequent months when I attempted to access my account. I was unable to access my account. I called the bank several times for assistance. The online banking access continued to generate errors. The bank charged my account monthly service fees and eventually closed my account due to a negative balance. I did not use the account once. Essentially the bank did not provide me with what I needed to access my online-only account (there are no branches in my area).

Tonya

Prescott Valley, Arizona

This report was posted on Ripoff Report on 05/31/2017 02:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-citizens-bank/nationwide/first-citizens-bank-misrepresentation-online-errors-website-functionality-issues-nation-1376369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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