Report: #770983

Complaint Review: First Citizens Bank - Raleigh North Carolina

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Submitted: Tue, August 30, 2011
Updated: Tue, August 30, 2011
Reported By: Ray C. — Boise Idaho USA

Author Not Confirmed

Why?

First Citizens Bank Raleigh, North Carolina United States of America

Phone: 1-888-323-4732
Web: www.firstcitizens.com
Category: Financial Services

First Citizens Bank Trying to replace a bank card. Not getting very far. Raleigh, North Carolina

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I opened an account with First Citizens in NC. I'm relocating to Boise. I have lost my debit card. I am trying to get First Citizens to replace it. They tell me I need to change the address on my account. I agreed to this. Last Wednesday, August 24. It is now August 30. They still have not changed my address. They are still leaving me twisting in the wind. They told me call back tomorrow. Then they told me three business days. Now they're telling me five business days. I called them on that last bit and they flat-out LIED to me.

This report was posted on Ripoff Report on 08/30/2011 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-citizens-bank/raleigh-north-carolina-/first-citizens-bank-trying-to-replace-a-bank-card-not-getting-very-far-raleigh-north-770983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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