Clair Skin / Consortium Group LLC Free Trial, My Butt Internet

I responded to an Infomercial (the first time I've ever done that, and no doubt now the LAST time).  The offer was for a free trail (shipping charges only).  I expected to receive the produce and have the opportunity to test it for free.  My banking account was charged for the shipping, and 2 weeks later was charged the full amount for the product and about the same time I received the product -- I never received the FREE trial product.  Not only did I not receive the free trial, I was charged full price the first month and AGAIN a second month.  I called today to cancel future deliveries (which they claim I have done, so I expect I should not be charged nor receive any more products). However, they refused to refund me the first 2 months, even though I have not used the product.  My complaint ... poor customer service for a product that claims to be a superior product.  Very disappointed and ashamed that I fell for such a scam.