Clara Pucci Bosi Imports CorporationEimanorah Jewelry Fraudulent Simulated Diamonds & Unethical Business Practices Los Angeles California

On 12/30/15 I purchased from the seller via Ebay what was described as a simulated diamond ring. The item was received on 1/11/16. On or about 2/17/16 I noticed that the color of the outer edge of the ring's stone appeared cloudy. Over the next several days the problem became increasingly worse, and eventually round shaped, plastic looking items could be seen through the top layer of the stone. After several failed attempts to reach the seller, I posted a negative review on Ebay, after which I received an emailed response from the seller. Through several emails and a telephone conversation, seller and I reached an agreement that upon me revising negative Ebay feedback and return of the ring, the seller would issue to me a full purchase price refund. At my request, then seller sent an email verifying this agreement. I satisfied terms of said agreement, and on 3/4/16 I received an email from the seller stating that the ring had been received and a refund had been issued to my Paypal account. However, the refund was not received. Upon my initial contact with the seller, I was asked to check my account, as refund had allegedly been processed. When still not received, numerous subsequent communications with the seller were met with unreturned phone calls; lies; misrepresentations; confirmation that refund was never issued; and repeated attempts to void agreement to provide full refund. A dispute was filed with Paypal, and the seller denied the request to amicably resolve the dispute. The dispute was escalated to a claim, and on 3/20/2016, Paypal issued a ruling in my favor. I strongly believe that the seller is marketing fraudulent simulated diamonds and further participating in unethical merchant practices. The agreement made with me to provide a refund was obviously a bait and switch tactic aimed solely at having negative feedback revised. Consumers should be ware of the names Clara Pucci, Bosi Imports Corporation, and Eimanorah Jewelry. They are one in the same and unworthy of your business. I have been fully refunded by PayPal. Therefore, this report is not aimed at financial resolution but instead to make sure other consumers are not victimized by this fradulent merchant.