Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #546583

Complaint Review: CLEAN WHITES - MIAMI Florida

  • Submitted:
  • Updated:
  • Reported By: Jtolsn — richland center Wisconsin United States of America
  • Author Not Confirmed What's this?
  • Why?
  • CLEAN WHITES 300 NE 62nd Street MIAMI, Florida United States of America

CLEAN WHITES - CLEANWHITES LLC Charged me $54.95 for a trial that was supposed to be $1.00 MIAMI, Florida

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

ordered trial - got it discounted to .99.  Canceled trial 4 days late, they charged me for the full price for the trial for canceling after the 14 day trial.  They didnt ship me anything more than the original trial but back charged me the 54.95 FOR THE TRIAL becuase i canceled late.  The 54.95 was the monthly recurring charge that would be charged if i continued the use of the product.  It is very deceptive on their website in the terms and conditions.  there is one line that say you must cancel within the 14 day trial to avoid "product charges" and enrollemtn in their autoship program.  I have never had a trial product be billed for the full amount becuase you didnt cancel within teir time frame.  It is common to be enrolled in the autoship program, but not billed for the full amount for the trial.  I asked for a supervisior, they refused me to talk to anyone else.  They would not credit me saying it was nonrefundable.  Sure they charge me the SAME DAY I canceled.  I purchased another trial of a similar product from a different and they didnt bill me or enroll me in their autoship at all.  I canceled that one the same day as Clean Whites.  they are very sneaky at saying they will bill you the full amount of their product if you dont cancel the trial. BEWARE the trial they sell you will be $54.95 plus whatever you pay upfront.  They were very uncaring an unapologetic.  I told htem what they are doing is wrong and stealing from people saying they were only paying the small amount upfront and then nailing them without any additional product!  The produc they send you is a joke too..  Two small plungers fiilled wiith a gel substance and a color chart.  Then they have the nerve to say they sell it for $79.99 when their webiste clearly says $54.95.  AGAIN THEY CHARGED ME THE SAME DAY I CANCELED - EVEN THOUGH THEY SAY THE TRIAL EXPIRED ON DAY 15, THEY WAITED UNTIL DAY 21 TO CHARGE ME - WHEN I CANCELED!

This report was posted on Ripoff Report on 12/28/2009 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clean-whites/miami-florida-33138/clean-whites-cleanwhites-llc-charged-me-5495-for-a-trial-that-was-supposed-to-be-100-546583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now