clear TV Product DOESNT Work AS Advertised!!!! Wallingford, Ct Tv Advertised/

 We saw the TV advertisement for clearTV infomercials and we wanted to try it in order to save money because we are elderly and handicapped and on a fixed income. The product arrived we had assistance setting it up for all of our TVs and it simply Does not pick up but two or three stations and we have it set up for new TVs we bought no hi def stations were available. We had one family member who was very I'll and hospitalized the return was forgotten about we ordered in December we called they said said only sixty days to return but when we said we wanted to make a complaint because it did not work we asked to speak to a supervisor they would not let us speak to anybody gave us a pro box to write to wouldn't tell us who to address our complaints to. Customer service person was very hard to understand but he repeatedly wanted to argue and said I should call back he couldn't hear me which was not true we had been on the phone for thirty min approx I told him u was going to report to the Better Business Bureau and to my attorney I mentioned needing a CEO name or any supervisor or certified mail of my complaint . Very rude people.