Complaint Review: CLUB FITNESS
CLUB FITNESS Wont cancel membership. Keep on charging my credit card!!! St. Peters MO
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I gave my daughter a Fitness Membership as a Christmas Gift a few yrs ago. I signed up and let them use my credit card on file to bill my monthly dues. A yr. later my daughter was incarcerated. I visited the facility to cancel membership. They told me I needed her ID etc. I told them that they were charging my credit card and I want it cancelled. They gave me acct# and told me to write a letter to an address they gave me. I did so. after 2 weeks I got an email saying they need my daughter to cancel it. I got fed up and put a "Frezze" on the membership, which they offer for 3 months. Then I sent them an email to cancel the membership. Well, i thought all was fine till I noticed they are still charging me. So they owe me about $200.00. I just called my credit card and closed the acct and had them reissue me a new acct. #. Please note that if you do this to make sure the credit card co removes the recurring charges from the new acct.
This report was posted on Ripoff Report on 10/05/2017 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/club-fitness/st-peters-missouri-63376/club-fitness-wont-cancel-membership-keep-on-charging-my-credit-card-st-peters-mo-1404535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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