Report: #1404535

Complaint Review: CLUB FITNESS

  • Submitted: Thu, October 05, 2017
  • Updated: Thu, October 05, 2017
  • Reported By: Timothy — St. Peters Missouri United States
    ST. PETERS, Missouri

CLUB FITNESS Wont cancel membership. Keep on charging my credit card!!! St. Peters MO

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I gave my daughter a Fitness Membership as a Christmas Gift a few yrs ago.  I signed up and let them use my credit card on file to bill my monthly dues.  A yr. later my daughter was incarcerated.  I visited the facility to cancel membership.  They told me I needed her ID etc.  I told them that they were charging my credit card and I want it cancelled.  They gave me acct# and told me to write a letter to an address they gave me.  I did so.  after 2 weeks I got an email saying they need my daughter to cancel it.  I got fed up and put a "Frezze" on the membership, which they offer for 3 months.  Then I sent them an email to cancel the membership.  Well, i thought all was fine till I noticed they are still charging me.  So they owe me about $200.00.  I just called my credit card and closed the acct and had them reissue me a new acct. #.  Please note that if you do this to make sure the credit card co removes the recurring charges from the new acct.

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