Club-Newport Newport Scam Fort Lauderdale Florida

Was sold this travel ageny package and told would save so much money, easy to use concierge service, gift cards that could be bought at local stores such as Walmart and then become travel points and other empty promises.  Returned to states after a cruise and attempted to use this service literally from side of Florida to the next.  When they could not or would not help me, requested both through email and over the phone to cancel this service..  Was told to call Monday to further resolve issue.  Monday I called and was told that had to send cancelattion in paper to their company and it was to late.  Tried to resovle this issue in civilized fashion and was rudely told that I had to pay or else!!!   Do not use this company!    I have never known a reputable company so unwilling to work with a customer.