Coal Cosmetic Parisian Glow Serum CremeEmpowered stole my money from my account. I placed my first order on 02/01/17. They over charged me for a free sample. the itemized receipt showed an additional charge. for s/h. Orlando Florida

 ordered the free sample and the s/h charges. The order tried to sell other items I did not order wny else. I also requested guaranteed delivery for 1.99.   thus charges should have been 4.95 + 1.99  wrong. i RECEIPT A CONFIRMATION OF THE ORDER. the order reflects a sharge or $ 9.95

I called immediately and asked what the extra charge was for.  The customer service apologized she could not figure out whever it came from.

I received another shipping confirmatiothis AM and saw it was for eye serum  I never ordered and the skin serum. I called and received a canceling of the order. the idiot rold me to return the eye serum. I am not paying for shipping anything back.I received an mmail cancelling the eye serum. Why cancel something i never ordered?

To make things worse I reviewed my account. It showed 4 items charged to me. two were okay the other two ae stolen. from me.

One each for the $4.95 then another or the 1.99.

I was charged an additional 4.99 and now I have a pending charge of 19.93!! to Empowered.  They are difficult to contact and I have tried to reach a live person they usually call back the waiting call. I doubt they will today.

THey convinced Shark TANK to buy into these thieves. I am having the hold stopped on my account. when done venting.

Off line to call my banking account to file the complaint.