Complaint Review: COBALT-EDI - Bensenville Illinois
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- Author Not Confirmed
- COBALT-EDI 125 Wilson Ct. Bensenville, Illinois USA
- Phone: 630-422-7453
- Web: www.cobalt-edi.com
- Category: Builders & Contractors, Dead Beat Customers
COBALT-EDI Has not paid for exhibition material delivered - Account placed with collection agency. Bensenville Illinois
*Author of original report: Incorrect reason for non- payment by Cobalt EDI LLC
*UPDATE Employee: supervisor
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Tony Spatola from COBALT-EDI ordered the Alusett System exhibition material for a tradeshow exhibit in July 2013. He sent a deposit check for 50% of the order that was declined by the bank.
He paid for the 50% deposit with a credit card and asked us to run the other 50% on the card once the goods were delivered. When we run the card after delivery, the credit card was declined. We called and emailed Tony Spatola at Cobalt EDI numerous times but did not get any co-operation or response.
The account was placed with a collection agency in September 2013 and as of today the collection agency has not been able to collect this delinquent account.
Lesson to be learned is that when there is any doubt, get 100% of your money upfront. This is the first time we had dealt with Cobalt EDI also known as Exhibit Developers, Inc.
This report was posted on Ripoff Report on 02/18/2014 07:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cobalt-edi/bensenville-illinois-60106/cobalt-edi-has-not-paid-for-exhibition-material-delivered-account-placed-with-collecti-1124393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Incorrect reason for non- payment by Cobalt EDI LLC
AUTHOR: Tradeshow exhibit supplier, Detroit, MI - ()
SUBMITTED: Friday, April 25, 2014
This is the first time we are hearing that the order was the wrong size and it is only through this rebuttal on the Ripoff Report website. The reader can make their own decision based on supplied information.
#1 UPDATE Employee
supervisor
AUTHOR: lawyer - ()
SUBMITTED: Monday, March 31, 2014
Hello,
I am the supervisor of cobalt-edi. We received the material however all of the sizes were incorrect. We had to re-do all of the arwork and graphics that were printed after the exhibit was received which cost the company over 2k.
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