Coby Electronics They kept my tablet and money order Carsons California

I bought a Coby Kyros tablet for my daughter last year (2012) for my daughter, a few months later the charging port broke. I contacted customer service and was given instructions on how and where to send the tablet it to get get replaced. I did as I was told and sent in the tablet with a money for the return shipping and a copy of the receipt.

I gave them time to recieve and process my claim since they did tell me it would take 6-8 weeks. After 9 weeks I started calling them, leaving voicemail along with sending emails and never heard back. After having no luck reaching anyone I contacted the BBB to find out they went out of business and unless I had different contavt info there was nothing they could do for me.

I did more research online to find the Coby Corporate Office in New York contact info. I have tried calling during normal business hours and NEVER get a answer or a call back.

So now I am left with no tablet, and they kept the money order as well and to add injury to insult ToysRUs where I originally bought it will not honor the protection plan I bought from them either because Coby kept the tablet. Both companies have ripped me off and left me extremely angry.