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Report: #420121

Complaint Review: Colon XR - Internet

  • Submitted:
  • Updated:
  • Reported By: Park City Utah
  • Author Confirmed What's this?
  • Why?
  • Colon XR .colonxr.com/ Internet U.S.A.

Colon XR Colon XR SCAM. -DO NOT PROVIDE CREDIT CARD INFO! THEY WILL TAKE YOUR MONEY. Internet

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Colon XR is a scam. They over-charged my credit card and REFUSED to issue a credit! They are unbelievable. I attempted to order a "trial" of their product for $5.95 "shipping only". The site said my card could not be processed. I tried again, thinking I entered something incorrectly. It again said my card could not be processed. I gave up and purchased a similar product from my local store.

THREE DAYS LATER my credit card was OVERCHARGED, and I received an e-mail from Colon XR stating that my order had been shipped! I never received any order confirmation in the 3 days that had passed. I tried to call them to cancel. Their message said they were closed. I tried their "on-line help" FOUR TIMES and no one responded.

Two days later I finally got through by phone. The first operator said he could not cancel it. I argued with him until he did. Then he refused to refund my money. I asked for a manager, who argued with me for 45 MINUTES! I finally threatened to call the better-business-bureau, and he said he would place a refund request with the billing department and I should check back in 7 to 10 business days. I think he just said it to get me off the phone. I will continue to pursue my refund. What a rip-off!!!

Brook
Park City, Utah
U.S.A.

This report was posted on Ripoff Report on 02/04/2009 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colon-xr/internet/colon-xr-colon-xr-scam-do-not-provide-credit-card-info-they-will-take-your-money-inter-420121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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