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Report: #1075873

Complaint Review: Columbia House dvd club - Select State/Province

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  • Reported By: Teresa — Jewell Kansas
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  • Columbia House dvd club Select State/Province USA

Columbia House dvd club The wont answer phone calls, won't answer emails, wont refund me a movie I returned @ $25.94 they took it out of my account and never put it back when they recieved the movie back 6-7 weeks ago very, very ubhappy I have wasted 2 hours on my cell phone being put on hold. I dont understand I know they changed web page 7 weeks come on live paycheck to paycheck I need my money back thank you Rantoul Illinois

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 Columbia house DVD club owes me my movie return of 25.94 they won't answer when you call they put you on a music hold and I just quit waiting just now it was 1 hour and 10 mins.  I have wasted 2 1/2 hours of my cell minutes trying to call these people, they won't anwser emails either.  I know they are changing web page but 7 weeks?  they quickly took it out of my account and I sent movie back the same day I got it; July 6th I'm very, very pissed and when they start taking my money I get more pissed don't know what else to do sorry to bother you but a friend told me about you all can you help me? it's only 25.94 but its a lot me to just give up.  thank you!!!

This report was posted on Ripoff Report on 08/14/2013 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/columbia-house-dvd-club/select-stateprovince/columbia-house-dvd-club-the-wont-answer-phone-calls-wont-answer-emails-wont-refund-me-1075873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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