Report: #356366

Complaint Review: COMP USA - Las Vegas Nevada

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Ripoff Report is Xcentric Ventures

Submitted: Mon, July 28, 2008
Updated: Tue, July 29, 2008
Reported By: — Las Vegas Nevada

Author Confirmed

Why?

COMP USA 3535 West Sahara Las Vegas, Nevada U.S.A.

Phone: 702-252-0149
Web:
Category: Computer Dealers

COMP USA I took out a two year warrenty on computer for$199.00 and they moved out of Las Vegas. Las Vegas Nevada

*UPDATE Employee: Recourse for your extended warranty

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I took out a two year warrenty on a computer bought at COMP USA only to find out that they are no longer in Las Vegas, Nv, the warrenty cost me $199.00, now I had to have my computer repaired at a cost of $299.00 so they money I spent to have computer repaired at comp usa was for nothing they made off with my money and I can't get my money back, I am sure this happened to a lot of other people also.

Henry
Las Vegas, Nevada
U.S.A.

This report was posted on Ripoff Report on 07/28/2008 08:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comp-usa/las-vegas-nevada-89102/comp-usa-i-took-out-a-two-year-warrenty-on-computer-for19900-and-they-moved-out-of-las-v-356366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Recourse for your extended warranty

AUTHOR: Alex - (U.S.A.)

SUBMITTED: Tuesday, July 29, 2008

POSTED: Tuesday, July 29, 2008

Dear Customer:

We apologize for the inconvenience. Please be advised that Systemax has purchased the CompUSA brand, trademarks and e-commerce business, and as many as 16 CompUSA retail outlets. The remaining stores around the country have closed, and the website was completely relaunched, as it is under new ownership. However, there are liquidation contacts set up to honor of any of the former Comp USA's liabilities, including extended warranties, store purchases, and items/installs purchased before January 1st 2008 (if your item is still covered). You can reach this department by calling 877-520-8324.

Sincerely,

Alex
CompUSA.com Customer Service/Web Response

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