Complaint Review: Comp USA - Nationwide
- Comp USA www.compusa.com Nationwide U.S.A.
- Phone: 877-777-8324
- Web:
- Category: Computer Service & Repair
Comp USA TAP Purchased an extended warranty for laptop with TAP Tampa Florida
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I had purchased a laptop computer from CompUSA. I purchased an extended warranty. After the warranty expired I purchased another warranty for a year that cost $249.00. Soon after I purchased the extended warranty CompUSA closed all there stores in PA. I called the service line to obtain service on my laptop. This call was made on 2/5/2008. The customer service rep told me that a box would be sent to my home to send them the laptop to be fixed.
I have called several times after because I have not received the box. One person told me that they were very backed up because of all of the stores closing in PA. It is now 3/20 and I still do not have the box to send the computer in to get fixed. Every time you call it is at least an hour wait to obtain service. When you do get someone there is no resolution. DO NOT BUY ANY EXTENDED WARRANTIES. THEY WANT YOU MONEY BUT DO NOT WANT TO SERVICE YOU. If I ever do receive the box to send in my laptop what are the chances that it will fixed within the next year.
Marion
Glenshaw, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 03/20/2008 08:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comp-usa/nationwide/comp-usa-tap-purchased-an-extended-warranty-for-laptop-with-tap-tampa-florida-319805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.