Comwave Unfair Contract Practices Toronto Ontario Canada

Firstly, I signed up for the internet telephone only if I could use it on my APARTMENT teclecom and the rep I spoke to assured me that it would work. Not only did it not work but everytime I plugged in the device it shut down my internet connection.

I called technical support twice and they could not help to fix the connection problems. So I told them I wanted to cancel the service. He told me that the 1 month free trial was over and I would need to pay the full contract of over $300 to cancel.

I thought this was ridiculous and hung up on him. They still charge my credit card each month for a service that I've never used.

Lesson learned. This company is the worst. No customer service whatsoever. So pretty much everyone of their customers must be paying for a service they are not receiving. well I just cancelled my credit card so I'll let them keep trying to take the $12.09 each month for no service.

This company really is the worst I have ever dealt with. Firstly there internet connection cannot work with apartment intercom and there are connection problems with the modem.

STAY AWAY FROM COMWAVE JUST PAY ROGERS THE $20 A MONTH FOR A REGULAR HOME PHONE. IF their customer service would just say let me send you out a new modem and try different things it would have been fine. I would not recommend this company to anyone use skype, rogers or bell. They are the bottom feeders of the industry living in their own tepid pool of filth.