conns false pretenses mesa Arizona

Would have given 5 stars if this whole experience wouldn't have turned into a horrible nightmare. First I would suggest to everyone that works at the mesa location to pull head from sphincter then come to work also don't tell people that you are trying to sale something to, a complete and udder lie! We went in to buy a living room set and was told things about the insurance and exchange policy that later ended up to not be true. Then when we tried to have our issue dealt with we were shoved aside by Mark the original sales person who also was the one who deceived us then we had to talk to "manager" named Alan who has absolutely no customer service skills or compassion. When we finally got to talk to a general manager he helped us feel a little better and thought that our issue was finally going to be handeled. But once again we started getting the run around again with the whole "no answer yet will call you back tomorrow" well we didn't get a call back and when i called the gm back suprise suprise it was his day off. Then they tried to pass us to someone else and after all this time we still have no answer or resolution to our issue. Whatever you do don't take the risk of going to this place it is definitely to good to be true.