Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #29940

Complaint Review: Consumer Credit Services Inc - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Bronx NY
  • Author Not Confirmed What's this?
  • Why?
  • Consumer Credit Services Inc 81 W. Utah Street Las Vegas, Nevada U.S.A.

Consumer Credit Services Inc non notification and unauthorization of billing fee outlandish ripoff Las Vegas Nevada

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On September 3, 2002 I received a letter from CCS stating that I was welcome to another year of their great savings. The letter dated August 28, 2002 said that for my convience I will be billed the annual fee (to my checking account) on September 1, 2002. The letter also stated that if I wanted to discontinue service and therefore not be automatically renewed I should call their customer service number.

When I did this I was told it was too late, I'd been charged and the fee was non-refundable. I explained to them that they only mailed me the letter three days before they were to charge me, and if I had gotten the letter in a timely manner I would have called before they could assess a charge. I was basically told it was too late but I could get a $100 credit if I order something over $200 from their catalog.

Now their catalog has nothing but junk in it. They claim to possess a catalog with over 5000 items. That's not the catalog I received. This is why I had not ordered anything from them the entire first year I was with them, and why I didn't want to renew. I had already lost out on the initial $200 fee because I didn't buy anything within 60 days. I didn't want to throw anymore money down the drain.

I was charged an annual fee of $99.00 for membership I no longer wanted. I have spoken to several people and still not received satisfaction. The customer services reps state only someone in their Quality Control Division could help me. However, these people didn't have a number I could call them at neither could I be transferred to them. I just had to wait until one of them calls me.

These people take your money and give nothing in return. When you complain and demand a refund, they just ignore you.

LeShan
Bronx, New York

This report was posted on Ripoff Report on 09/13/2002 02:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-credit-services-inc/las-vegas-nevada-89102/consumer-credit-services-inc-non-notification-and-unauthorization-of-billing-fee-outlandis-29940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now