Complaint Review: CONTINENTAL AIRLINES - Houston Texas
- CONTINENTAL AIRLINES 1600 Smith Street Houston, Texas U.S.A.
- Phone: 800-932-2732
- Web:
- Category: Airline Companies
CONTINENTAL AIRLINES REFUND OF MY MONEY Houston Texas
*UPDATE EX-employee responds: Former Reservations Agent of Continental
*Consumer Comment: Rabbi
*Consumer Suggestion: Yep, your'e screws
*UPDATE Employee: You Sure Make A Lot Of FAKE Claims
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I am a senior citizen. My husband died in the UK and tickets were booked, cancelled and rebooked due to circumstances. I was owed a refund by Continental Airlines and was given two PIN numbers, over the phone, by their agent and told that there was no expiry date as this was MY money and that I only needed to quote these numbers to have the refund applied to future travel.
I have recently tried to claim this refund but have been told by the airline that these numbers do not exist, that they have no validy, I should have been issued with Travel Certificates (which I was not) and in any event the refund has expired. This is nothing short of Corporate theft. How dare they steal my money.
If anyone else has had this experience please let me know, I would love to hear from you as I am not done yet with ths airline and will take this all the way to Washington if I have to. They provide millions in corporate sponsorships but refuse to refund a paltry few hundred dollars to a senior citizen? How many other people have been ripped off like this and how much is this airline making from these "expired" refunds?
Anonymous
Naples, Florida
U.S.A.
This report was posted on Ripoff Report on 06/04/2009 07:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/continental-airlines/houston-texas-77210-4607/continental-airlines-refund-of-my-money-houston-texas-458733. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 UPDATE EX-employee responds
Former Reservations Agent of Continental
AUTHOR: Angie - (U.S.A.)
SUBMITTED: Wednesday, July 28, 2010
Dear Mrs. Senior Citizen,
#3 Consumer Comment
Rabbi
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Friday, June 05, 2009
NOT - If you want to make a comment I suggest you learn to SPELL
#2 Consumer Suggestion
Yep, your'e screws
AUTHOR: Rabbi Max Hollicausterman - (U.S.A.)
SUBMITTED: Friday, June 05, 2009
That is what you get for buying non refundible tickets. Stope being a Jew and alwyas buy refundible
#1 UPDATE Employee
You Sure Make A Lot Of FAKE Claims
AUTHOR: Rabbi Pedro Goldstein - (U.S.A.)
SUBMITTED: Thursday, June 04, 2009
As a Rabbi, I now all about air travel.
Listen you COW - How do we KNOW your hubby died? And if he did, how do we know you didn't KILL HIM?
You bought NON REFUNDABLE tickets. NON REFUNDABLE means just what it says. PERIOD
If your husband was going to die then you shouldnt have bought the tickets in the first place. Or you could have not been such a cheap JEW and bought REFUNDABLE tickets for an additional fee.
Continental sold you and hubby a seat on a plane on a certain date and time. If he didnt bother to show up - tough s**t b***h.
Have a Nice Day and remember Jesus Loves You.
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