Complaint Review: Course Hero - Redwood City California
- Course Hero 1700 Seaport Blvd Suite 150 Redwood City, California USA
- Phone: 888-634-9397
- Web: support@coursehero.com
- Category: Unusual Rip-Off
Course Hero Some how without my knowledge they set me up with automatic renewal. This is embedded in their website Redwood City California
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I opened an account with Course Hero Inc. while I was attending classes. Unbeknown to me I was set up for automatic renewal. I did not request this but some how the process is embedded on the sign up site. If a customer is not paying close attention it will not be seem. This is done by many web base companies. Once I found out that this was done I canceled the account because I no longer needed the service. I was not notified for a renewal until after the automatic renewal. If I was notified they would have known that I didn't want this service anymore.
I canceled the service and I am refused a refund of $95.40. I don't need the service, I have not used it and will not be using it.
This report was posted on Ripoff Report on 08/25/2014 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/course-hero/redwood-city-california-94063/course-hero-some-how-without-my-knowledge-they-set-me-up-with-automatic-renewal-this-is-1172270. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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