CREDIT ACCEPTANCE CORPORATION Confusing monthly payments and illegal repossession Southfield, Michigan

Last time I knew, CT had a law requiring that they send you a notice before they can repo the car.  This notice is usally called an intent to repossess/right to cure letter.  It informs you that they intend to repo the car and gives you so many days from date of the letter to "cure" which means to pay the required amount and avoid the repossession.  Like I said, last time I knew this was required in CT law, but I have not lived there for several years so it may have changed.

They set the OP up on a BI-WEEKLY payment instead of a TWICE A MONTH payment plan. Instead of 24 payments a year, you'll get hit with 26 payments per year. The jerk I use to work for use to hire people and tell them he was gonna pay them say, $1000 per month. They'd expect their first check to be $500 less taxes. Instead of 24 pay periods in a year in, on a twice a month pay schedule, they'd get $461 less taxes on a 26 pay periods a year. What it sounds like is they reversed it on the OP. It depends on how the dealer worded the contract.

obviously you dont get it.  I had reported the company to BBB and BBB told them to stop contacting me because of the harrassing calls...THATS WHY THEY STOPPED CALLING ME.  pay attention to everything that i wrote then say what you need to say.  They erased all of my numbers from their system. 

now on to the repo

obviously you dont get that either.  the lady claimed to have sent me a notification on the 9...as in, it was sent from credit acceptance on that day so i should have received that particular letter around saturday the latest.  I NEVER received that particular notice that she was talking about.  i received the cerifted letters INSTEAD on friday the 18 after i had gotten my car back...maybe about 20mins after i had arrived home with the car.  the letter was dated the 15.  if they claim to have sent me a previous notice, sent out on the 9, why would it be dated the 15 at the very top?  when you write business type letters, you write the date that you are writing it.  especially if you are going to send it out the same day or the next day.  the certifed letter was not the letter that the lady claimed they sent me on the 9.  she never mentioned a certifed letter to me.  she just said they sent me out a letter stating my past due balance and what arrangements i could make to clear it up. certifed mail does not take 9 days.  they have sent me letters before dated for a least 4 days before not certifed. Still to this day, I have never received that particular letter sent out on the 9.

on the piece of paper i have, it specifically says "$145.68 on Wednesday of every other week twice a month" what my question is how can i pay 145.68 or 291.36 a month when they are saying my actual monthly payment is 313.64.  i am not paying the 145.68 every other wednesday twice a month or 291.36 a month.  i'm paying the 313.64 because that is what i was told was my monthly payment.  what im confused about is they were suppose to directly take out 145.68 ONLY from my account.  nothing more, nothing less.  that is what the sheet of paper says.  so if i had still continued to let them take out the 145.68 twice a month, that means that every single month i wouldve been behind 22.  by now, i wouldve been behind about 333.

oh i meant to mention that i actually made up that past due payment in august.  since i get paid bi weekly, i came back on pay week so it took me a while to get paid.  i had paid 313.64 plus 6 on their website at the beginning of august which was suppose to be junes past due and i had paid 400 at the end of august for augusts payment.  july was paid by my mother using western union. i was all caught up thats why when they repossessed my car, they told me i was behind 850.  i have every single recepit including my online payments.  i save the image from the computer by pressing the print screen button on the keyboard and pasting into paint.  i printed out everything just to make sure and i have every single payment late or not, i still am up to date.

how can they repossess my car when in fact, i over paid the last time i did.  they have an extra 86.36.  besides the fact that back in December, I had paid 200 on the 7, 200 of the 23, 200 on january 3, 313.64 on january 30, 348.52 on feb 12, 313.64 on feb 14.  i have been over paying since december of last year. That means that from december till feb alone, i had paid 1575.80.  say i made the exact payments in dec, jan, and feb...that means that 313.64 X 3 =940.92.  the difference between the two is 634.88 that they had EXTRA.  so even if i did miss junes payment, they HAD IT.  if you divide that EXTRA 634.88 in 2 for 2 months, that means that i would still have had enough money to cover at least two months payments.  I purposely paid more those times because i wasn't sure how long i was going to be out for maternity leave.  i ended up having an emergency c section and my son has a disease that he ended up having survery for so i was out of work a little longer than expected.

so altogether they have an extra 721.24 as of this date right now with over due payments.  as well as an extra 850 now since I WAS NOT BEHIND IN MY PAYMENTS.  thats why im confused.  they repossessed my car saying i was behind 850 when in fact, i'm over 721.24

This company is OUTRAGEOUS, they have NO respect for anyone. They scam and scam and scam until there is no one left to scam. They took $8000 from me and won't reply at all to any of my emails. STAY AWAY FROM THIS COMPANY, THEY ARE ALL CROOKS!

Okay it appears you have a couple of different issues, but any issues dealing with the dealer are between you and the dealer.  Credit Acceptance is just a financing company.  As to your "problems" with them is more of a mis-understanding of how car financing works.

If the contract shows you paying $313.64 a month that means you would make 12 Payments a year totaling $3763.68.   If you add in the $2 a month service charge that means for the year you are paying $3787.68(although only $3763.68 will go to the loan).  Now, if you then split those up to paying every other week, that is 26 payments(52 weeks in a year).  This comes to 145.68 which is what you are paying.  So that appears correct. 

Now not knowing how they arrange these fees the difference of $1 on the 1st may or may not be correct.  As for the payments they took out. They withdrew it on August 1st, and then 2 weeks later August 15th.  This comes down to what your agreement in writing says.  Does it say every other Wed or does it say every other week with a certain start date. 

i had no prior knowledge of repossession or that i was behind the amount that they said i was behind. i knew i missed one months payment in june because i was out of work after having my son in may...they should have at least sent me mail saying that i was behind so i couldve looked into the situation and tried to resolve it.

You already KNEW you were behind as you knew you missed your June payment(s).  Why didn't YOU call them to get caught up.

the lady proceeded to tell me that their company is not obligated to send me any type of mail unless requested. she also said that they do their collections solely by phone and that its not their fault i requested them to stop calling me.

I find this a bit hard to believe(on your part).  Because Credit Acceptance is a Sub-Prime lender.  This means that they are going to be very aggressive in calling you if you are late.  Actually if you read other reports they will even call you before your payment is due, and if you ask them to stop they won't.  So I find it hard to believe that they agreed to stop calling you just because you requested it.

Now on to the Repo....

on the very top of that letter, the date is september 15, 2009 which was the day the took my car. also, it has a security agreement date of 7/14/2008 which i dont know what that is but i know i had purchased the car on that date and also they date a date of repossession with was 9/15/2009.

Nothing appears wrong here.  That is the letter they are REQUIRED to send you by law.  The security date is the date you bought the car.  Because the car is the security to make sure you pay the loan.  If you don't pay it they take back the security(ie the car).

i believe in the state of ct, companies are not allowed to repossess anything without prior notification and clearly they did no such thing. also, the letter of repossession is date ON THE SAME DAY THEY TOOK MY CAR and i did not receive it until that friday the 18.

While Repo laws very by state, in most states that is NOT required.  They do have a requirement for them to notify you once they do, which they did.  In some states if they don't notify you in advance the only thing that is required is that they give you more time to redeem the reposession(i.e. 15 days compared to 10 days) before they can sell it at auction.  Although in your case it appears that they may have even notified you in advance with the letter on the 9th that they sent.

As to what to do to make it better.  Since you have the car back really the only thing you can do is make sure you pay the payments on-time until you pay off the loan or refianance it.  If you do get behind again, you need to call them and not wait until they call or send you a letter.