Complaint Review: CreditScore.com - Internet
- CreditScore.com Internet USA
- Phone:
- Web: www.creditscore.com
- Category: Credit & Debt Services
CreditScore.com www.creditscore.comw, ww.creditreport.com, CreditReport.com, Credit ScoreCredit Report Company advertises $12.95/Month for credit report and score of all three bureaus. Only got first month of three after than only Experian. Internet
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Was looking for a company who offered all three credit reports and scores at a reasonable price. CreditScore advertises on their homepage the following:
I was very happy when I first signed up and I received all three scores and reports. The next month I did not check my report. The third month I checked my report and score and found there was only one available.
I contacted creditscore.com with the following Email:
"Hello,
and they said the following:
"Thank you for writing.
We appreciate the opportunity to explain the features of your membership with CreditScore.com
Benefits of the CreditScore.com monitoring membership include:
· Daily monitoring of your Experian credit report
· A 3 Bureau credit report with 3 credit scores upon enrollment in your CreditScore.com membership
o Accessible 24 / 7
o Viewable for 30 days
o Access to online dispute tools
· Email / SMS text Monitoring Alerts to inform you of key changes to your credit report
o Enables you to verify if the change is correct of not
· Toll-free access to our Customer Care Representatives
· Toll-free access to Fraud Resolution support
· Access to the exclusive Members-Only areas of our website where you'll find PLUS Score tracking, resources, credit-related articles, and more!
Products you may purchase as a CreditScore.com Member are (please check your website for prices):
· Experian Credit Report with PLUS Credit Score
· 3 - Bureau Credit Report
Having this membership can help you:
· Monitor your credit and plan for your financial future
· Check your credit report regularly to find possible inaccuracies
· Monitor your credit report to help detect potential Identity Theft early and stop it before it seriously damages your credit
For further assistance, please call our Customer Care team where a representative will be happy to assist you. Their contact information is
Monday through Friday 6:00 a. m. to 6:00 p. m.
Saturday and Sunday 8:00 a. m. to 5:00 p. m.
Pacific Standard Time
Thank you for being a member of CreditScore.com.
Sincerely,
Ian B. Customer Care Team"
I replied with the following:
"Hello Mr. B?
Fraud Resolution Assistance: Identity Theft Resolution agents are trained in understanding how to resolve identity thefts. Assigned to one agent who is committed to the case, helping to contact the bank.
If you have more questions, please one of our Customer Service Representatives at: 1 (877) 297 - 7793 Monday thru Friday 6:00 a. m. to 6:00 p. m.
Saturday and Sunday 8:00 a. m. to 5:00 p. m.
Pacific Time
Thank you for using CreditScore.com.
Sincerely,
Christina B. Email - Customer Care"
Thank you for being a member of CreditScore.com. Sincerely,
Kim K. Email-Customer Care Team"
This report was posted on Ripoff Report on 09/12/2013 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/creditscorecom/internet/creditscorecom-wwwcreditscorecomw-wwcreditreportcom-creditreportcom-credit-scorec-1083889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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