Crescent Bank & Trust UNPROFESSIONAL New Orleans Louisiana

I have worked in collections, during my life time. However; never have a experienced such unprofessional ethics. There was a message left on my employer's voice mail stating that I was 14 days past due in making my truck payment. Which is so embarrassing #1, but #2 with my last payment I enclosed a note stating that I would be making another payment on 4/10/09 which is tomorrow. Then they called back and after being told they could not speak to me due to the fact that we can not receive personal telephone calls. (which they have been told before in writing as well as verbal) The representative known as WANDA only asked to speak with personnel, so that she could verify my employment. WTH?

I like many others who have posted, have NEVER received a statment, didnt even know I should be getting one, since I have asked several times for an payment book in the last two and half years. I have still not received. I just simply put a check in a envelope with my social security number on the check as a previous representative had instructed me to do and mail it like that.

I visted www.bbb.org and there are several complaints listed there, but believe it or not they are rated a B- on the BBB site

Sophia
tampa, Florida
U.S.A.