Report: #563889

Complaint Review: Crucial.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 03, 2010
Updated: Wed, February 03, 2010
Reported By: unhappy customer — Singapore Internet United States of America

Author Not Confirmed

Why?

Crucial.com Internet United States of America

Phone:
Web: crucial.com
Category:

Crucial.com Does not accept international order despite claims on their website Internet

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I ordered some RAM from this company, after carefully checking that they would accept my order.

According to their 'helpful' page here:

http://www.crucial.com/store/international_shipping.aspx

They do accept orders from Singapore. However, after waiting for several days and then following up with two emails and two phones, it turns out they do not actually make any effort to honour the terms on that page:

They replied with:

confirmed from our credit department that we are requiring prepayments from Singapore due to security reasons as this time. It is not being changed online because it's not an official change, it's just for the time being. I apologize for the hassle and confusion.

What a waste of my time. I recommend using another company instead.

This report was posted on Ripoff Report on 02/03/2010 08:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/crucialcom/internet/crucialcom-does-not-accept-international-order-despite-claims-on-their-website-internet-563889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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