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Report: #818350

Complaint Review: Cruise Vacation Center - YONKERS New York

  • Submitted:
  • Updated:
  • Reported By: MIGNELLA — BOCA RATON Florida United States of America
  • Author Confirmed What's this?
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  • Cruise Vacation Center 2042 Central Park Avenue YONKERS, New York United States of America

Cruise Vacation Center will not honor their coupons YONKERS, New York

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I purchased four vouchers each for $399 discount from Cruise Vacation Center in August of 2011.
Voucher states "Limit one voucher PER PERSON PER STAY".Cruise Vacation Center told me when I booked that a mistake was made but they would honor the already purchased vouchers. In September 2011 I booked my 2011 cruise and received the $798 credit for two of my vouchers. 

When I went to book the 2012 cruise and use the remaining two vouchers, I was told I could not use both
and they would not honor them (even though they state "Limit one voucher PER PERSON PER STAY" ).
In August 2011, Christine spoke with a manager there and she  guaranteed me that Cruise Vacation Center would honor the already purchased vouchers and that I could use them this year for my 2012 cruise.  Of course, she no longer works there.

This report was posted on Ripoff Report on 01/05/2012 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cruise-vacation-center/yonkers-new-york-10710/cruise-vacation-center-will-not-honor-their-coupons-yonkers-new-york-818350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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