cupid.com Internet dating site New York, New York

I joined cupid.com for a trial session. The site listed my expiration date as 5/18/2011. On 5/17/2011,  I went online to remove my profile, however, when I went to the site on 5/182011 and notice the account was still active. When I went to remove it this time, it said expiration date 6/2011. That's when I notice that a hold had been place on my debit card on 5/17/2011 to be released on 5/20/2011. I called the company and was on hold with an estimated wait time of 2 minutes which turned in to 30 minutes and no one answered. Needless to say I am out of 34.99 on a site that seems to be full of scammers.