CURTIS INTERNATIONAL Igoo Deep Freezer Etobicoke Ontario

I purchased an Igloo Deep Freezer on Walmart.com on April 24,2017 , picked it up from Walmart store from store delivery. In Jan. 2018 the deep freezer stopped working and over $350.00 in food spoiled.

I contact walmart to get the information from them on who to call for warranty work, the gave me Curtis Internation phone number I called them and asked all of my information and the product information as well and was told that I would receive an email and to follow all of the directions in the email.

I did, I send them a copy of the walmart.com receipt, pictures of the product front and back with serial and model number and the problem with the product and my information. It still have not heard but from them. I have call them 3 times now and have been told that all we can do is send email to the warranty department and they will contact you.

I have noticed on Walmart.com website feedback for this item lots of people have been having problems with it stop working and problems with Curtis Internation not taking care of the warranty work. You cannot even speak with anyone at the company it self. Only to the phone service in some other country.

I will never buy another one of their products and will tell other to not buy their products. I have called Walmart about the issue since I purchased it from their website, but they said that it is nothing that they can do. I have also called Igloo as well and it is nothing they can do.

I am stuck with a broken Deep Freezer that I paid over $200 for and lost over $350.00 worth of food. They know that this product is having problems but they continue to sell it.