Report: #1373006

Complaint Review: CVS

  • Submitted: Sat, May 13, 2017
  • Updated: Sat, May 13, 2017
  • Reported By: William Atlanta — Atlanta Georgia USA
  • CVS
    1544 Piedmont Avenue NE
    Atlanta, Georgia

CVS False Advertising Atlanta Georgia

*Consumer Comment: They do this all the time

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CVS advertised a free can of Barbasol shaving cream if you brought in 2 coupons.  I went to the location at 1544 Piedmont Avenue, Atlanta, GA where the manager Brittney refused to honor the advertised special saying CVS policy only allowed the use of one coupon per product even though the ad specifically named these two coupons and said they were both required to get the free deal.  She said CVS store policy was the only thing that mannered, not anything that CVS might put in its weekly store ad.  They were not required to honor deals in their ad that violated their store policy. 

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#1 Consumer Comment

They do this all the time

AUTHOR: Tired - (USA)

There are lots of times where they will advertise something in the circular, and the stores don't even carry the product.

Their latest scheme is to actually charge you for the same amount as the coupon. In other words, they will accept the coupon, but instead of deducting the amount, they will add that amount to your total - and still keep the coupon. So they are essentially getting paid twice.

At one time, they used to allow the stores to correct the issues, but they have taken that away from them. Calling the corporate "help" desk is useless because all you will get from them is nothing or more games that go nowhere.

I have started filing complaints with the manufacturers, asking them to not allow their products to be used in the scams and schemes that CVS insists on doing to customers.

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