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Report: #453305

Complaint Review: Daniel Schmitt & Co. - St. Louis Missouri

  • Submitted:
  • Updated:
  • Reported By: Sarasota Florida
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  • Daniel Schmitt & Co. 3455 N. Lindbergh Blvd. St. Louis, Missouri U.S.A.

Daniel Schmitt & Co. Salesmen and owner are liars - do not take their word for anything St. Louis Missouri

*Consumer Comment: Do your homework

*Consumer Comment: Consider yourself lucky

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The car I purchased was discribed as perfect in all respects. Everything worked, a/c was cold and this was the best DeLorean they ever sold.

I received several "disclaimers" which I was asked to sign and return to them. I immediately called the salesman (Scott) and told him I couldn't sign them since I hadn't seen the car. He said the disclaimers were just a formality and not to worry about signing them - the car was perfect in all respects. He then put the Sales Manager (Joe) on the phone and Joe confirmed everything Scott had said. He, Joe, said he personally had checked the car out completely and it had nothing at all that wasn't perfect and, again, don't worry about signing the disclaimers. So, I signed and returned them.

I live 900 miles away and it cost me $1,000 to have the car shipped to me. When it arrived, I found that the a/c didn't work and the driver's electric window didn't work. I drove it and and found, at 35 mph, the front end started shimmying so much you couldn't keep the car in a straight line.

I called Joe, the sales manager, and he said these problems must have happened while the car was being transported. I called Daniel Schmitt (owner of the Daniel Schmitt Co) and he told me that I had signed the disclaimers and he would not be responsible.

I had the problems fixed at a cost of $1,065.78.

I found the previous owner's address and called him. He told me that when he sold the car to Daniel Schmitt Company the a/c didn't work, the window didn't work and the front end shimmied.

I called Daniel Schmitt again and told him the previous owner said these problems existed when he sold him the car. Schmitt then made me the following offer: If I would ship the car back to him he would refund the selling price of $22,500. But, he would NOT pay for the paperwork he had charged me ($285.00). Nor would he pay for the shipping (which would now be ($2,000.00). Nor would he pay for the repairs ($1,065.78). Thus, I would be out $3,350.78 if I returned the car to him. He said he would also do me a favor by not charging me the $2,000 return fee he usually charges and, additionally, he would give me a $2,000 credit on any other car I buy from him. I was speechless.

I reported him to the St. Louis Better Business Bureau. They said that, since I had signed the disclaimers, they would register the complaint as "resolved".

The bottom line is, do not take their word for anything.

Ray
Sarasota, Florida
U.S.A.

This report was posted on Ripoff Report on 05/19/2009 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/daniel-schmitt-co/st-louis-missouri-63074/daniel-schmitt-co-salesmen-and-owner-are-liars-do-not-take-their-word-for-anything-st-453305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Do your homework

AUTHOR: Redgagt - (U.S.A.)

POSTED: Thursday, July 09, 2009

I am amazed that you would come on a web forum to complain about a car company selling a car to you that is OVER 20 years old! I have a hard enough time looking at cars that are 3 years old without going and driving them, looking at the them and most importantly DRIVING THEM! Regardless of what you were told, you were the one who didn't want to spend your time or money driving to see the car and YOU are the one who signed ALL of your rights away. If you were worried about signing the paperwork, you shouldn't have SIGNED THE PAPERWORK! Dealers have to protect themselves, whether there are issues with the car or not. They are in business to sell cars first and foremost, not always to make friends. You can only blame yourself for the position that you are in, you should have taken the time to go put your HANDS on the car before you signed anything, protecting yourself from any problems that this car might of had or has now.

As a side note, these cars are notorious for issues and I don't even think the air worked most of the time NEW from the factory. You are lucky you only had to spend a $1,000 on repairs of this car. If you look at it from the other end, you most likely have a nice driving car now with a/c and a both windows working. Like the other guy said, you could have a pile a junk with hole in the floor requiring your feet to provide power.

I hope the next time you look to purchase something, you think about how old of a car your buying and realize that it's not going to be a brand new car. It's amazing how much negotiating power you can have when your waving a check book in front of them in person instead of sending money blind over the phone.

Best of luck!

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#1 Consumer Comment

Consider yourself lucky

AUTHOR: Flynrider - (U.S.A.)

POSTED: Tuesday, May 19, 2009

You bought a car sight unseen and then signed away your rights to any recourse before seeing it. Frankly, you should consider yourself lucky that this only cost you $1,065. They could have sent you a mangled piece of junk with a frozen engine for your $22.5K.

Used car salesman are generally known throughout the world for being less than truthful about the cars they sell (troll this site for a few hours). I'm sorry that this knowledge cost you a thousand bucks, but you came out better than most people on this site who took the word of a salesman. Instead of saying : "do not take their word for anything", it should be do not take anyone's word for anything. The only thing that matters is what is on paper.

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