Report: #1312604

Complaint Review: Database USA - Omaha Nebraska

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Tue, June 21, 2016
Updated: Thu, December 15, 2016
Reported By: MN Mom — albertville Minnesota United States of America

Author Confirmed

Why?

Database USA **** **** **** ***** Omaha, Nebraska USA

Phone: 877-467-0101
Web: www.databaseusa.com
Category: Advertising / Deceptive

Database USA Jason Dailey Vice President Knowingly sells outdated data over a decade old Omaha Nebraska

*UPDATE Employee: Response to Customer Complaint

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased a mailing list from US Data Corp on May 4, 2016 at a cost of $140. The list was to include 860 households in 2 zip codes 55301 and 55362 that had children age 0-3 in the household. The list was for Life In Christ Preschool my employer. A list was rendered to our church in email. We printed mailing labels from this list to affix to postcards. While pasting on labels we pulled 26 addresses from the list that were our own church members who had children that were in college or had graduated from college. I called brad.haxton@databaseusa.com and told him the list we were sold had data that appeared to be older than a decade. Brad told me that the list sold to me was ran on May 2, 2016. He offered an updated list to me from May 4, 2016. He emailed me the new list.

I went through by hand and still pulled 19 names of our church members from the list whose children were now young adult ages. I supplied the bad data back to Brad and asked him for a refund. This company is a member of the BBB in good standing and they advertise on their website that they give refunds to customers that are unhappy. The companies website is located at http://www.usdatacorporation.com.

On 05/20/16- Brad told me he could not refund our money. He told me the Vice President would contact me. I have sent 2 more written notices to Brad asking for a refund since that time. Brad responded that he would remind the Vice President to call me. I also left the Vie President a voice mail on 6/21/2016.

On 5/20/16 I sent Brad a mailing list of our current Pre School families. Brad told me if I did this, they would send a refund. I indicated to him that in theory- if the list he sold me was what he promised, at least one family already in our school with children ages 0-3 would be included on the purchased list from USA Data Corp. No names were included.

I consider the sale of an outdated list as fraud. I consider the lack of processing a refund fraud, especially when a refund is promised on the front page of their website, and Brad told me a refund would be processed if I supplied the bad data to his company.

This experience cost our business time and resources. It also delayed an important mailing for our enrollment.

This report was posted on Ripoff Report on 06/21/2016 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/database-usa/omaha-nebraska-68137/database-usa-jason-dailey-vice-president-knowingly-sells-outdated-data-over-a-decade-old-1312604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Database USA

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Response to Customer Complaint

AUTHOR: DatabaseUSA - (USA)

SUBMITTED: Thursday, December 15, 2016

POSTED: Thursday, December 15, 2016

DatabaseUSA has nothing to do with US Data Corp. Our Vice President Jason Dailey was on Military leave 6/15/16 – 6/27/16. He would not have been able to take care of the customer on the 21^st when she left him a message. Our VP refunded the customer as soon as he learned of the situation. DatabaseUSA took care of the customer and refunded her the full $140 on this particular order. Even though 19 wrong names out of 860 is about a 97% accuracy and DatabaseUSA is the best in the industry and guarantees 95%, they still believe in doing whatever is best for the customer.

Respond to this report!