Complaint Review: DBS Books - Internet
- DBS Books www.discountbooksale.com Internet United States of America
- Phone:
- Web:
- Category: Corrupt Companies
DBS Books DBS Books Hidden Monthly Membership Charge Encino, California
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OK, so I just got off the phone with those jerks.
I just finished reading everyone's biography and had to write my own.
So I ordered a book three weeks ago and it hasn't shipped yet. So I have not been charged as of yet for the book. But I looked at my online statement and low-and-behold I have a mysterious charge of $19.95. So I called the company and told them my identity information.
So basically she said it was a "membership fee" and I asked her what I was going to get for free that's worth $19.95 and they said nothing. Eventually, since I explained that I have not received my book yet, she canceled the fee. Thus, there is absolute proof that they can cancel a monthly subscription at the click of a mouse!
I wish everyone luck in their dealings with these people.
Maybe tell them you are going to send them their book back. Send their book back and then when they send it back to you, you can stop the payment on the purchase.
GOOD LUCK!!!
This report was posted on Ripoff Report on 08/18/2009 10:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dbs-books/internet/dbs-books-dbs-books-hidden-monthly-membership-charge-encino-california-482133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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