Complaint Review: DiscountBookSale - Boca Raton Florida
- DiscountBookSale www.discountbooksale.com Boca Raton, Florida U.S.A.
- Phone: 866-707-5858
- Web:
- Category: Book Stores
DiscountBookSale - DBS Books 989-7400 - HBS 989-7400 - HotBookSale This Company charged me $29.95 for a monthly membership fee and $1.00 momthly processing fee without clearly indicating these fees. Boca Raton Florida
*Consumer Suggestion: You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought two books totaling $27.79 which I received in a timely manner. But they also charged me a $1.00 processing/shipping fee and a $29.95 membership fee and a $1.00 processing fee. The charges appeared on my credit card as DBS BOOKS 866-707-5858 - 561-989-7400, FL for the membership, SMTSVGSCTR800-511-6538 - 561-989-7400, FL for the shipping fee and SMTSVGSCTR800-511-6538 - 561-989-7400, FL for the shipping fee.
The membership and processing fee appeared on my credit card the next month as well.
When I contacted them, they said the membership fee was clearly explained on their web site. The fees do or explanation of the membership rules do not appear on their home page, just that the prices are member prices. Further, they explained that one can cancel the membership without a fee within three days of signing up! Of course I did not realize the expenses until I received them on my credit card bill.
They finally offered to credit one month of the membership fee and one $1.00 fee. But since I didn't contact them until 2 days after the my second statement was posted, but not yet received in the mail, they refused to credit the second membership fee.
These are clearly unfair business practices. The same telephone number also sponsors a spyware terminator site. BEWARE of this site!!! See also: the rip Off page http://www.ripoffreport.com/reports/0/433/RipOff0433544.htm
Craigk
Arlington, Texas
U.S.A.
This report was posted on Ripoff Report on 04/10/2009 11:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/discountbooksale/boca-raton-florida-33481-0365/discountbooksale-dbs-books-989-7400-hbs-989-7400-hotbooksale-this-company-charged-me-442565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
AUTHOR: PBC Consumer Affairs - (U.S.A.)
SUBMITTED: Friday, April 17, 2009
You May Be Able to File a Complaint With the Palm Beach County Division of Consumer Affairs
Division of Consumer Affairs
50 S. Military Trail Suite #201
West Palm Beach, FL 33415
(561) 712-6600 - Ask for Investigator Daniel Dodson
(561) 712-6610 Fax
Advertisers above have met our
strict standards for business conduct.