DC Fawcett Being Charged Without Using Services Valrico , Internet

In November 2012, I accidentally signed up for their services to set up a website and I was supposed to sit back and let the money come in.  I never activated the account and requested they cancel my membership.  In December I was charged $97 for December services.  I have sent numerous e-mails requesting the refund and cancellation.  Each time I get a reply back that they will contact me within 24-48 hours.  I have also called their customer service number 800-764-8064, didn't get to talk to anyone, but left a message, again I was told I would be contacted within 24-48 hours.  Still have not heard from them.  
I've been unemployed since March 2012 and do not have the money to pay $97/month.  I have had to but off paying utility bills since I am short this money.
I need help getting this cancelled, but most of all I want to warn people of the fine print that I did not notice.  The fine print of being charged monthly for their service.