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Report: #956146

Complaint Review: DealTicker.com - Internet

  • Submitted:
  • Updated:
  • Reported By: CFung — Mississauga Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • DealTicker.com 5000 Yonge St., Ste. 1901 Internet United States of America

DealTicker.com Dealticker? More like Deal SCAMMER Internet

*Consumer Comment: Halloween

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My friends and I originally ordered Halloween costumes on DealTicker.

The original deal expires on Sept 14, so most of the orders were placed prior to the 14th as we wanted to make the deadline. On the website, it stated that products will ship as soon as the deal expires. We purchased these because we wanted these to arrive by Oct 14 so we have time for alterations.

On Sept 14, the deal was extended for 4 more days, which really upset those of us who already purchased, as this would mean that our shipping has been further delayed, but since it was only 4 more days, we were not too concerned. Those who did not purchase in the initial round, all made the purchases before this expiration date.

Then we realized this deal just kept 'extending'. On Oct 1st, when I revisited the site, I learned that the deal now expires on Oct 3rd, which made me wonder when my costume would EVER ship? I inquired about this on their online bulletin since the deal was still live, a representative responded that those who purchase in the initial round would not have to wait until the deal ends as they would ship as soon as products arrive. I inquired further about the status of each order #, and that representative told me I have to email customer service.

I waited 7 days, to finally get a response from customer service, which stated that the orders will ship AFTER the final expiration date. At that point, I realized I've been lied to. DealTicker simply responded that on the bulletin in hopes of pleasing me so that they can make more sales. Frustrated, I called CS again today and got the same response. They wouldn't even check the status of each order for me, and refused to give me a refund, even though I have no idea where my order is at this point.

I advise you, do NOT order from DealTicker. They have the worst customer service I have ever experienced, and are irresponsible merchants. 

This report was posted on Ripoff Report on 10/17/2012 10:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dealtickercom/internet/dealtickercom-dealticker-more-like-deal-scammer-internet-956146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Halloween

AUTHOR: Yurobin - ()

POSTED: Thursday, June 13, 2013

I had the same issue with DealTicker initially however the customer support agents assured me that I would receive my product before halloween and I did! I'm glad everything worked out ok. 

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