Tfawks@debtxs.com They took money & never did anything to help the resolve problem Addison Texas

My husband and I are clients of Debt xs. We signed a contract with them 1 year ago. We had 3 credit card balances we entered in the program. The highest balance being $20,000. Within 6 months as they said they would ,they negotiated with one of the creditors to get a settlement amount of $4,000 on a $20,000 balance. So far so good. Everything was going as they promised until we read an article in the Dallas Morning News warning consumers to be wary of debt settlement programs such as the type Debt Xs is.

They also stated in the article that most people aren;t aware of this but the credit card companies could file a 1099 with the IRS showing that the remainder of the balance not paid can be considered income and therefore taxable income. When I read this I was very upset that this point was never addressed in our initial meeting with the company.Another point they stressed in our initial meeting was that once the debt was settled with the companies it would reflect on our credit report as PAID AS AGREED.

My husband thought this was a great selling point of the program , since the debt would be gone and only temporarily blemish our credit. WRONG!!! It has reflected on our credit report as a charge off. I don't know that much about credit reporting but it seems to me a charge off isn't much better than bankruptcy. Ever since that article came out in the paper,our attempts to talk to someone in the company about it have been ignored. WE have called and left messages,the calls are not returned. We have sent e-mails,they are not answered.

Meanwhile it seems that the calls from the creditors are amping up.It seems we get alot more of them lately,leaving messages,threatening lawsuits. My husband says we just need to make an appointment and just go there in person and get some answers.I say they're just going to tell us what they think we want to hear! WE have another year to go with paying them their fee. They are drafting our checking account for their fee of almost $300 a month. We are barely able to save 200 a month toward settlement. At that rate it will be a long time before we can settle with another credit company. What do we do Now?

I just want to respond back to JACOB. I am a VICTIM of your company. I have plenty of documentation to prove it. Yes I did go to DEBTXS for helped but DEBTXS did nothing for me, Well except RUIN my credit! May not be a big deal to you, but a little different story for me. I am looking for a way to fix this and not have this happen to anyone else. I was TOTALLY misinformed and lied to of your program over the phone. I wish i knew of this website before hand. I would have NEVER enrolled and dealt with the creditors and my own and if your company is so good why did it not recommend me trying that in the first place!

Hey You 3 just keep breaking all the RULES! I said find anyone, anywhere else in the USA who has one nice word to say about DEBTXS. What do I get #3 Texans, JO Of Dallas, Jacob who most cert-ianly works for these crooks & Then along came Jon, who also sings their praises,Who lives in Addison,Tx. Which just happens to be Dx's home base& also works there.You still can't find even one person (NO TEXANS ALLOWED, CAN'T YOU READ), to say ONE nice word about your heros. My challenge is still on. I've always heard (You ALL)can't play well with others! You 3 just keep on proving its true. Until Later: BILLIE OF INDY

Hey You 3 just keep breaking all the RULES! I said find anyone, anywhere else in the USA who has one nice word to say about DEBTXS. What do I get #3 Texans, JO Of Dallas, Jacob who most cert-ianly works for these crooks & Then along came Jon, who also sings their praises,Who lives in Addison,Tx. Which just happens to be Dx's home base& also works there.You still can't find even one person (NO TEXANS ALLOWED, CAN'T YOU READ), to say ONE nice word about your heros. My challenge is still on. I've always heard (You ALL)can't play well with others! You 3 just keep on proving its true. Until Later: BILLIE OF INDY

Hey You 3 just keep breaking all the RULES! I said find anyone, anywhere else in the USA who has one nice word to say about DEBTXS. What do I get #3 Texans, JO Of Dallas, Jacob who most cert-ianly works for these crooks & Then along came Jon, who also sings their praises,Who lives in Addison,Tx. Which just happens to be Dx's home base& also works there.You still can't find even one person (NO TEXANS ALLOWED, CAN'T YOU READ), to say ONE nice word about your heros. My challenge is still on. I've always heard (You ALL)can't play well with others! You 3 just keep on proving its true. Until Later: BILLIE OF INDY

Hey You 3 just keep breaking all the RULES! I said find anyone, anywhere else in the USA who has one nice word to say about DEBTXS. What do I get #3 Texans, JO Of Dallas, Jacob who most cert-ianly works for these crooks & Then along came Jon, who also sings their praises,Who lives in Addison,Tx. Which just happens to be Dx's home base& also works there.You still can't find even one person (NO TEXANS ALLOWED, CAN'T YOU READ), to say ONE nice word about your heros. My challenge is still on. I've always heard (You ALL)can't play well with others! You 3 just keep on proving its true. Until Later: BILLIE OF INDY

It is ill-advised and even wrong to suggest that bankruptcy is usually not the best option for the consumer. Both debt repayment plans and bankruptcy will have a negative impact on your credit. Most people will have trouble sticking to a budget...and that's why they got into debt in the first place. Each case as differnt I've seen quite a bit of anecdotal evidence that shows credit counseling services over hype what they can do, so you should consult a qualified bankruptcy attorney as part of your research.

I have alot of experience with these companies because I am in the industry. I agree with the stat that 99% of companies are not doing the right thing or what they promise.

I disagree with the notion that all are bad. Some suggestions to avoid this problem would be to come to this website, check all companies that you are considering doing business with at the Better Business Bureau, or check with your state Attorney Generals office. Good companies will tell you to do these things.

Bankruptcy is always an option but is not usually what is best for the consumer or the general public. Do your research and you can avoid bankruptcy and being scammed.

They say that if creditor are hounding you, they have people standing by to negotiate with your creditors and to get you out of debt. They claim to be non-profit services, so people buy in. But as the Consumer Federation of America found out, these outfits are not interested in anything but your money. They sign you up for Debt Management Plans or DMPs, which allow them to take hundreds to thousands of dollars from you and never help you resolve your credit problems. They make their money by taking a cut from what you pay the credit card companies. And, on top of that, they charge you to do it. Many customers end up in the hands of a collector as a result. A real credit counseling agency will do no negotiating with creditors because they are simply there to help you budget. Legitimate agencies also won't charge you money up front. Or, if they do, it's no more than $20 or $30. And remember that it's very easy for anyone to file as a non-profit with the IRS. It's traditionally been done on an honor system. But the IRS is now looking into this system and has revoked the non-profit status of many of these companies. The Better Business Bureau gets tons of complaints against these companies. So, if you want to find a legit branch, go to the National Federation of Credit Counseling or the NFCC. The Web site is nfcc.org. They will get you in a plan of action to help you change how you to spend and save your money. And they won't ask for anything in return.

And if you need a debt consolidation loan, do it yourself. And if you just can't get out of debt and need a fresh start, go see a bankruptcy attorney.

In many cases you can file Chapter 7 for as little as $500 in attorneys fees plus the Court filing fee. A Chapter 13 is more expensive, but will probalby less than you would pay a credit counseling agencies for a 3-5 year repayment plan.

Att Jacob H: I am a real person. MY name is Billie J.McBrayer, I live at 5261 Woodside DR. in Indianapolis,IN.46228

Everything I stated in the E-mails above true except the amount of the money that was supposed to be 18 hundred, I have the paper work here in my hand.On Sept.12th 2003 I made the mistake of coming to you,DebtXS for help.

My fee just to join your little culb was$830.97,plus I paid you $276.99 for the 3 months & $103.87 until I stopped in April. Which is an additional sum of $444.48, you do the math!Toni Fawks was my "Gal that gets it done" REP. She did tell me not to talk or communicate with said "villins" My creditors,I would be willing to take an oath on that,as a matter of fact I'd love to.In the meantime I got a withheld judgement against me. When I called You for help, you wanted to charge me $60.00 just for advice. I ended up paying for full amount of debt plus court cost & their Attonerys fees.

I'll be paying on that for 3 or 4 years. Not one word of what I have said is untrue,I have paperwork to prove it.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Why don't You, DebtXS put down your crosses(Toni was very religious),Act like you are as good & honest as you claim to be,REFUND MY MONEY! I'm living on a fixed income, an Inuity because of a motorcycle accident 10 years ago, now I can't even afford my perscripitions, I owe all that so much more all to you"DebtXS". P.S. I am never going to shutup or go away. I can send this to any&all consumer awareness groups out there&I will. Billie J. McBrayer

This policy has three primary reasons:

1. These message boards are anonymous. Often, there is no way to know who is complaining and whether they have a hidden agenda. Unscrupulous sales people may use these boards to spread untrue gossip about their competition. Attorneys may use these forums to stir up litigation. And in some cases, bored web surfers may be writing complaints for no other reason than to stir up trouble and watch the action.

2. DebtXS provides services related to its clients' personal finances. By law, the company cannot violate the financial privacy of clients or former clients by discussing details found in their files. This makes it impossible for DebtXS to discuss the particular circumstances of any complaint.

3. The company does its best to provide good service, and good service does not include arguing with clients, not even with disgruntled former clients.

With regard to the messages found on this board, DebtXS offers the following:

1. DebtXS has NOT had any client from Indianapolis who paid $18,000 in a few months and then cancelled. (A person with that kind of money lying around usually doesn't need our services anyway.)
2. DebtXS does not tell clients not to communicate with their creditors. It urges them to have those communications in written form. Why? Because some collectors can be very abusive on the phone. Letters are a lot less intimidating.

3. The DebtXS contract says that it does not guarantee results. Why not? After all, it settles several hundred thousand dollars in debt each week. It does not guarantee results because it doesn't have a crystal ball. It cannot say that one client will get abc result and another will get xyz. It cannot predict the future; it can only look for overall trends based on logic and past results.

4. Also, debt settlement is not an angle or a scheme. It is not a magic wand that will instantly wipe out a debt crisis which (usually) built up over many years. It can be an answer for people who have serious financial problems resulting from too much credit card debt. It requires that a person face this fact: I am seriously overextended and do not have the resources to repay my credit card debt. I could make payments on this debt for years and not make a dent in it. People in that situation usually face the stigma of bankruptcy. And don't be misled, there is a stigma.

Debt settlement gives them a way to face the situation with some honor and dignity, to pay what they can in a reasonable amount of time, and to make a fresh start. It's a fact, some clients are unable to complete the process, and they still end up filing bankruptcy. Those clients can take some comfort from knowing they did the best they could to live up to their obligations.

DebtXS is debt settlement negotiator. It is not a credit repair company. It is not a Consumer Counseling Company. It is not a law firm or an accounting firm. Complaints that it has not or will not perform those services are misplaced.

Finally, this forum has received complaints against most of the best companies in America. This raises a question: How many of the complainers live up to the standards of perfection they use to measure others? It also proves an old saying: No matter how hard you try, you can't please all of the people all of the time.

DebtXS wishes the best for everyone with financial hardship and encourages everyone struggling with debt to investigate the alternatives, make a plan they think will suit their situation, and take action. If you hit some bumps in the road, take heart. Things have a way of working out if you keep your goal in sight: freedom from debt!

Client Relations Manager
DebtXS, LP

If you are having trouble paying your debts, you can usually contact your creditors directly without needed to go through a third party. Some of these services are actually set up by and funded by credit card companies.

If you can't work out a deal with your creditors and you need more time to repair your debts, you should probably consult a bankruptcy attorney about filing a Chapter 13. At least with a bankruptcy, you have court ordered protection from you creditors (i.e. no lawsuits, no phone calls, etc.) Of course, each case is different and you need to consult an attorney familiar with the bankruptcy exemptions for your state to determine if you qualify for bankruptcy.

The biggest problem with any type of debt consolidation is the debtor's ability to stick to a budget. That is often what got the debtor into trouble in the first place.

No consumer should deal with ANY "debt settlement company." Even if they didn't just take the money and run, the whole premise is flawed.

The premise is that the debtor will stop paying all creditors and save money (with the trusty company) for a while. Then they will negotiate to pay off the debts with a lump sum that is less than the amount owed. The company will take a hefty part of the "amount saved" as a fee.

The first problem is that 2 or 3 months of not paying any creditors will totally trash the consumer's credit rating. For years. The consumer will be "living the debt free lifestyle" alright, because he will be unable to borrow any money.

During the non-payment phase, the debts will ballon rapidly with penalty fees and high APRs. It is possible that after a year of not paying, the balance will be twice where it started. So of course the creditor will take half as a settlement. Is that "saving" anything? Don't forget that the debt settlement company (if they didn't just take the money and run) will keep about 25% of the 50% "savings" for themselves.

When the creditors aren't getting paid they do the things that unpaid creditors do: angry phone calls, angry letters, and possibly lawsuits. Creditors decide if lawsuits are worth the effort by trying to see if the debtor has anything that they can take. It is a waste of money to sue someone who *can't* pay debts. It is essential to sue someone who *won't* pay debts, that is the only way the creditor will get any money.

If the debtor tells the creditor that they are using a "Debt settlement" scheme, he reveals that he is in the latter class. He has money, but refuses to pay it because he has figured out an "angle". This makes creditors really mad. They will file lawsuits to bring the debtor to his senses. The debt settlement company will not help to defend against these suits.

ATT: JO of Dallas, How many in your family have ties to DebtXS? Your husband,You,friend or your entire family work there? What you really need to do is enroll in this program.Don't tell me you are way to smart for that, how did I guess! You are far to sucessful and wise to let yourself to get into a finanical bind as to need any help,how am I doing so far. I also find it much to my sur-prise & great shock that you are from Dallas,the very home of DebtXS.I Would like to know the source of your stats of ninty something sucess rate. Here is the challenge, Find me 5 people,no Texans aloud,from in other part of the country,to say any thing good about my imaginary villens. You should not have a problem with that concedering their sucess rating. You GO Girl!

I know several clients personally with DEBTXS and know the company to be reputable, honest and live up to the word "integrity". Their objective is to assist consumers living a debt free life.

To slander a company or individual with false or exaggerated information is wrong. I am amazed at what individuals will stoop to when they find themselves in a mess. Consumers looking to get out of debt would be best served by calling DEBTXS directly, they have a 98.5% approval rating. Don't base your decision on a couple of people who will not divulge their information because they are not being honest and cannot backup their slanderous comments.

I know several clients personally with DEBTXS and know the company to be reputable, honest and live up to the word "integrity". Their objective is to assist consumers living a debt free life.

To slander a company or individual with false or exaggerated information is wrong. I am amazed at what individuals will stoop to when they find themselves in a mess. Consumers looking to get out of debt would be best served by calling DEBTXS directly, they have a 98.5% approval rating. Don't base your decision on a couple of people who will not divulge their information because they are not being honest and cannot backup their slanderous comments.

I know several clients personally with DEBTXS and know the company to be reputable, honest and live up to the word "integrity". Their objective is to assist consumers living a debt free life.

To slander a company or individual with false or exaggerated information is wrong. I am amazed at what individuals will stoop to when they find themselves in a mess. Consumers looking to get out of debt would be best served by calling DEBTXS directly, they have a 98.5% approval rating. Don't base your decision on a couple of people who will not divulge their information because they are not being honest and cannot backup their slanderous comments.

I know several clients personally with DEBTXS and know the company to be reputable, honest and live up to the word "integrity". Their objective is to assist consumers living a debt free life.

To slander a company or individual with false or exaggerated information is wrong. I am amazed at what individuals will stoop to when they find themselves in a mess. Consumers looking to get out of debt would be best served by calling DEBTXS directly, they have a 98.5% approval rating. Don't base your decision on a couple of people who will not divulge their information because they are not being honest and cannot backup their slanderous comments.

I am also in long drawn out battle to recovery from DebtXS ruining my credit! They definitly are the worst thing that can happen to you! My credit is shot. I can not refinance my house, I can not obtain any more credit. I was denied for a cell phone! Before them m credit was fine. I wish I saw this website before I went with them! It is definitly a lesson learned in life and I hope you recover! Get yourself a good lawyer and see what you can do!

Sorry to hear you got ripped off. I do not put much faith in those debt consolidation places. 99% of the time you can either negotiate it yourself or file bankruptcy. $18K is a lot of money to pay for a scam.

Unfortunate, the best thing I can do is suggest you contact an attorney. First, you should contact a bankruptcy attorney to discuss your debt situation and the other suggestion is to contact a consumer fraud attorney about getting you money back from this company. I think you are in Marion County and they operate a lawyer referral services at (317) 634-3950 between the hours of 11:00 a.m. and 4:00 p.m., Monday through Friday. Most lawyers will give a 30-minute consultation free of charge. Good luck.