Complaint Review: Decision Point Center - Prescott Arizona
- Decision Point Center 505 Whipple Street Prescott, Arizona United States of America
- Phone: (928) 778-4600
- Web: www.decisionpointcenter.com
- Category: Personal Services
Decision Point Center, Decision Point A Holistic addiction treatment center Prescott, Arizona
*UPDATE Employee: Frustrated Parent
*REBUTTAL Owner of company: Decision Point Center focuses on long term recovery and offers a successful rehabilition program.
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This company lacks major components in their treatment program which renders the outcome a total failure. This place is literally " Relapse City USA " . The most dangerous part about this major failure of a program is that the majority of the drop outs, kick outs or even graduates go on to relapse and stay in a small city which is now put in jeopardy with a great number of out of town relapsers roaming the streets. At some point they were all living in the same apartment building. We sent our kid to this place and during the time she was there, ALL of the graduates relapsed back into drugs and alcohol. One of them died of a drug overdose. There have been countless near deaths since the begining of 2009 when our kid went there.
In taking a closer look at the issues, a friend of mine who has been in the field of treatment for 30 years concluded that the problem with this program is that nobody really knows what they stand for. There is no concrete structure based on theories already proven to work and their so called " Pia Melody " approach is useless at the beginning stages of their recovery. Their stand on 12 steps participation( already proven to work ) is at best, indifferent so the clients have no real solid support to fall back on when they complete. In other words, Decision point center's biggest problem is that they are trying to reinvent the wheel. To make matters worse, most of the staff hold a very antagonistic attitude towards 12 steps recovery. If they had come up with a better replacement I could understand their position but they have not. And that to me is seriously unethical. Do NOt send your family member to this major failure of a program or next thing you know, he/she could be coming back in a pine box.
This report was posted on Ripoff Report on 03/27/2010 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/decision-point-center/prescott-arizona-86301/decision-point-center-decision-point-a-holistic-addiction-treatment-center-prescott-ariz-586231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Frustrated Parent
AUTHOR: Jason - (USA)
SUBMITTED: Tuesday, October 20, 2015
I have been with Decision Point Center for over 5 years. We have always had a passionate and loving treatment team that goes the extra mile for all our clients. I believe that's truly what sperates up from other facilities that have a strong program. We offer an amazing program that if followed well, produces amazing results.

#1 REBUTTAL Owner of company
Decision Point Center focuses on long term recovery and offers a successful rehabilition program.
AUTHOR: Decision Point Center - (USA)
SUBMITTED: Thursday, August 30, 2012
Decision Point Center is dedicated to their clients and helping them find long term recovery. Our goal is to give our clients the right tools and best possible chance at successfully overcoming their addictions and living a long, healthy life. The team at Decision Point Center is comprised of highly trained professionals that bring an extensive amount of experience.
In addition to this, all of our staff members are dedicated and passionate about helping families and individuals find long term recovery. We offer multiple programs and therapies of which the basis is the 12 step program. Our programs have proven to be highly effective and successful for our clients. Thanks to our Alumni program we are able to stay in touch with our clients, ensuring they are on the right track to lifelong sobriety.
We take all complaints very seriously and encourage you to call us. Please feel free to call our CEO or Executive Director at 928.778.4600 so that we may have the opportunity to address any issues.


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