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Report: #531655

Complaint Review: Decor My Eyes - decormyeyes.com - Brooklyn New York

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  • Reported By: Robert — Huntsville Alabama U.S.A.
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  • Decor My Eyes - decormyeyes.com Brooklyn, New York United States of America

Decor My Eyes - decormyeyes.com DecorMyEyes.com Karina Smith from DecorMyEyes does not accept repairs on frames with defective welds that are under warrantee Brooklyn, New York

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My titanium frames have had broken welds 3 times starting in May 2008. I paid for the first repair and a 2 yr warrantee in May 2008, order 32210 from DecorMyEyes. All is fine so far. Had a second broken weld repaired 6 months later under the May 2008 warrantee. Still all is OK. Returned the same frames for the 3rd broken weld Oct 2009. The 2 yr warrantee is no longer being honored for defective welds on the titanium studs. This is the same repair that was done the previous 2 times. I am being asked to pay full price for the repair $60. I purchased a second 2 yr warrantee in Oct 2009 and believe that the $10 or $15 cost of this second warrantee to be worthless. I would like my frames returned to me at NO cost, shipping has been prepaid with the 87749 order. I would like a refund on the Oct 2009 purchased 2 yr warrantee.


 

This report was posted on Ripoff Report on 12/01/2009 03:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/decor-my-eyes-decormyeyescom/brooklyn-new-york-/decor-my-eyes-decormyeyescom-decormyeyescom-karina-smith-from-decormyeyes-does-not-acc-531655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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