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Report: #130528

Complaint Review: DELL COMPUTER/DELL FINANCIAL - Round Rock Texas

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  • Reported By: Thomaston Georgia
  • Author Confirmed What's this?
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  • DELL COMPUTER/DELL FINANCIAL One Dell Way Round Rock, Texas U.S.A.

DELL COMPUTER, DELL FINANCIAL ripoff Dell Computers Financial Services Bait And Switch Beware No Interest 2006 Round Rock Texas

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Dell Computers and DEll Financial Services are employing deceptive practices. I purchased a Dell computer because of the no interest offer till 2006 and low interest rate offers. I applied and was approved for a preferred customer card. I didn't see where it said preferred customer with exceptions. I says you are an approved customer and takes you back to the order page. I contacted Dell and inquired as to why I was not notified that I would not be getting no interest till 2006. Dell customer support contacted me by return email and advised and advised me that they were sorry I didn't see it on the confirmation page but it was there. They also stated it was in the packet that was sent to me with my card. The computer arrived in 4 days and the card with interest information about 20 days later.

I was kinda shock that a company as big as Dell would use these type of practices. So in closing I will be sending them a check for the entire balance. They may have won the battle but not the war. I will also close the account. I will tell everybody shopping for a computer to beware of Dells practices. Hopefully when the word spreads around, they will end up losing more than they gained.

David
DELLRiPP, Georgia
U.S.A.

This report was posted on Ripoff Report on 02/08/2005 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dell-computerdell-financial/round-rock-texas-78682/dell-computer-dell-financial-ripoff-dell-computers-financial-services-bait-and-switch-bew-130528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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