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Report: #296760

Complaint Review: Dell Computers - Internet

  • Submitted:
  • Updated:
  • Reported By: wasilla Alaska
  • Author Confirmed What's this?
  • Why?
  • Dell Computers Internet U.S.A.

Dell Computers Sold me a 64 bit dual core computer that cannot even habndle vista 64 bit Wasilla Internet

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I bought an inspiron 531 from dell. The reason i bought a 64bit dual AMD processor was so i could run a 64 bit operating system.

So I went and bought the upgrade and tried to install it. Computer crashed, I called DELL for answers and they told me that the motherboard they sold me wasn't designed to handle the 64 bit architecture like they had advertised.

I tried just send it back , but DELL would only refund my money onto A DELL account. Basically If i didn't want that computer I would have to buy another DELL. So i finally said screw it after 2 weeks of countless hours talking to tech and customer service people in some far away country that I could hardly understand.

Then best of all.

The computer starts crashing randomly. Turns out the power suply in the box was only a 300W. The minimum power required to run the computer they sold me was 475W!

I'm running a dual core AMD 6000 64bit cpu, 4 x1 gig of 800mhz RAM a Readon 8600GT and 1 7500 rpm hard drive. These are just the basics and require more than 300w of power.

DO NOT BUY A DELL! They do not care if their systems are configured correctly. When I called in about the power supply, they told me there was nothing they could do because the machine "booted up" and hung up on me. [on accident of course while on hold]

wasilla, Alaska

This report was posted on Ripoff Report on 01/03/2008 04:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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